Screen Artifacting Issue?

d373rmined

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May 16, 2016
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Hello all. This PC is about a month old from CyberPower. I bought the components individually and had them piece it together. I am pretty new to diagnosing these type of pc issues and need your help. My current issue is that my screen will randomly start to have white, flickering lines across it. The lines vary in timing of onset and intensity. I strictly use this PC for gaming and it will randomly begin to flicker these white lines and sometimes it fixes it self after a few minutes or sometimes it just continues to worsen until the screen be unreadable and will just black out. The PC will still be running but the screen is black and requires a fresh restart to come back on. I've tested with another monitor and that does not seem to be the problem.

Video of it occurring while playing The Division

Youtube Video

Here is the PC info from CyberPower

CAS: CyberPowerPC X-Titan 100 MID-Tower Gaming Case w/ Side-Window Panel
CD: 24X Double Layer Dual Format DVD+-R/+-RW + CD-R/RW Drive (BLACK COLOR)
CD2: None
CPU: Intel® Core™ Processor i7-6700K 4.00GHZ 8MB Intel Smart Cache LGA1151 (Skylake)
CS_FAN: Maximum Airflow with 120mm Case Fans for your selected case
FAN: Deepcool Captain 120 120MM CPU Liquid Cooler (Dual Corsair Air Series AF120 Performance Edition Fan (Push-Pull)
HDD: 250GB Samsung 850 EVO Series SATA-III 6.0Gb/s SSD - 540MB/s Read & 520MB/s Write (Single Drive)
HDD2: 1TB SATA-III 6.0Gb/s 32MB Cache 7200RPM HDD(Single Drive)
MEMORY: 16GB (8GBx2) DDR4/2800MHz Dual Channel Memory (Corsair Vengeance LPX)
MOTHERBOARD: * GIGABYTE GA-Z170X UD5 TH ATX w/ USB 3.1, 3 PCIe x16, 3 PCIe x1, 3 SATA Express, 6 SATA3, 1 Ultra M.2
NETWORK: Onboard Gigabit LAN Network
NOISEREDUCE1: Anti-Vibration Fan Mounts
OS: Windows 10 Home (64-bit Edition)
OVERCLOCK: No Overclocking
POWERSUPPLY: 1,000 Watts - Standard 80 Plus Gold Power Supply
SOUND: HIGH DEFINITION ON-BOARD 7.1 AUDIO
VIDEO: EVGA FTW Edition ACX 2.0 NVIDIA GeForce GTX 970 ACX 2.0 4GB GDDR5 PCIe 3.0 x16 (Single Card)
WNC: 802.11b/g/n 300Mbps PCI-E Wireless Adapter Network Card

I used HWMonitor to get some data while I had a game running and it occurred. It was a very mild case of the white, flickering lines but here is the info from the program.

http://Image1

http://Image2

Are the voltage readings weird?

I really hope I can get some help on this as it is very frustrating. Thanks so much.
 
Hello

To me, those artifacts look like they could be caused by a faulty DVI/DP/HDMI cable, do you have a spare one to try?
Do you know which brand and model the PSU is in your system?
The voltages you showed do look weird yes, but mine have never showed up correctly, except my CPU voltage, I wouldn't worry about it. If you want, you can check the CPU voltage in the BIOS to double check but if 1.8v was the correct reading your CPU would have fried.
 

d373rmined

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May 16, 2016
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Thanks for the reply. I originally had a HDMI cable connected when first noted the issue. I then switched to a DVI cable which caused the same issue to occur. The HDMI cable did seem worse than the DVI cable but cannot be sure it was the cables fault. I'll plug in a different HDMI to confirm. I'm not sure what brand the PSU is - it was bought from CyberPower. I'll contact their customer service department to confirm brand.

 

Okay, you should be able to see the brand on the side though. If you've tried different cables it may be worth using DDU to reinstall your drivers.
 

d373rmined

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May 16, 2016
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4,510
Sorry I was not by the PC when i typed that response. The PSU is ATNG Power Co. LTD Model: APED-1150FC-GO. I could not find reviews on such model but it was the CyberPower standard so I've gone ahead and ordered a EVGA SuperNOVA 850 P2 to try out as I have found good reviews on it. I did try 2 HDMI and 1 DVI cable now and all seem to have the same issue. It does seem to be completely random though.
 

I've never heard of that brand, let me know how the new PSU goes :)