98% RAM usage on start up

kamalsai

Commendable
May 16, 2016
4
0
1,510
Hello!!
I must tell you in the beginning itself that I have not been able to read the tutorial on memory, since the link is not working. So plz excuse me if I miss any related-points.
I recently reinstalled Windows 7 Home Basic on my Dell Inspiron N5050 with 4GB RAM (I was dissatisfied with Windows 10 with which I had performance issues). After the downgrade, I installed the following: 1.) drivers recommended by Windows upgrade advisor, 2.) Kaspersky Internet security and 3.) MS Office professional plus 2013. In addition to these, I have two statistical packages which I can't do without in my work, Eviews 7 (185 MB space on the drive) and Stata 11 (1.7 GB space) in G-drive.

But when I began using Windows 7 again, the system was too slow. For instance, programs would take ages to open and too long to respond thereafter for each operation. When I checked RAM usage at idle after start up, it would be 25-30% for a minute or two and thereafter zoom to 95-98%. After contacting Microsoft and having troubleshooting done through them, the RAM usage would hover at 95% for 2-3 minutes and then drop to around 75% and settle there, which is high nevertheless. I tried various options for troubleshooting by reading on forums like these: such as booting in safe mode. I must specifically mention that when I boot in safe mode though, RAM usage does not exceed 12% at any point in time. So I guess the core drivers aren't the problematic ones. But how do I know what exactly is causing the problem?
In one of the posts here, we were directed to first identify the driver that is causing this problem by using WinDbg tool and Microsoft symbol server. However, I couldn't resort to this method since the symbol-server's link does not work. Please guide me in reducing my memory usage. Thanks a lot. :)
 
Solution
I'm betting my money on Windows Update.
Press Windows + R and write services.msc
Search for Windows Update > Right Click > Disable/Stop.
Or Right Click > Properties > Startup > Disabled.
Or both, I'm on Windows 10, I don't know if it's the same for you.

kamalsai

Commendable
May 16, 2016
4
0
1,510
I have gone through the softwares running at startup. But I didn't find any bulky ones that seem to be causing the problem. Nevertheless, I am posting a snapshot of the following:
1.) msconfig (startup tab)
2.) taskmanager (performance tab)
3.) control panel (installed programs) --- the list doesn't include stata and eviews because i installed them in G-drive before reinstallation of Windows 7.

msconfig_startup.png

Taskmgr_performance.png

installed_programs.png
 

kamalsai

Commendable
May 16, 2016
4
0
1,510
Thanks for your input. On looking at processes tab (tskmgr), I found that Kaspersky Internet security is using about 60 mb, while Google Chrome, when open, uses 120-130 mb. But the real memory guzzler is a particular SYSTEM process, svchost.exe, whose description is "Host process for windows services". This particular element consumes 1.39 GB!! When I tried to end it, Windows warned me that ending the system process may lead to an unstable system. Should I go ahead and terminate it? And if yes, how can I end it for good: meaning without having to end it each time I log into windows? :)

Resource_Monitor.png
 

lakimens

Honorable
svchost is running all your windows services, so I am going to guess that one of those services has gone mad and is consuming your RAM.
You probably can't end the process, because it's a system process and even if you did, even if it did cause harm, it could be fixed with a system restart.
 

kamalsai

Commendable
May 16, 2016
4
0
1,510
I get it. But whats the way out if I cant end a system process which is actually the culprit (hogging 35-40% memory)?
I am attaching an image of the services list (highlighted ones only), that I found to be run by the relevant svchost.exe.

services_svchost_exe.png
 

lakimens

Honorable
I'm betting my money on Windows Update.
Press Windows + R and write services.msc
Search for Windows Update > Right Click > Disable/Stop.
Or Right Click > Properties > Startup > Disabled.
Or both, I'm on Windows 10, I don't know if it's the same for you.
 
Solution