Hi,
sorry for the long post
i'm in a lot of trouble with my pc. All of a sudden i started my PC (windows 7) and all i can see is my desktop wallpaper, no icons, no mouse, no sidebar. If i use the task manager (ctrl+alt+del) the screen becomes black and after a minute the wallpaper returns without nothing.
All i can do is run the pc in safe mode. I launched some antivirus and anti maleware and i removed some viruses. But i still get stuck in there. I really can't get out of it.
I tried also to backup windows but nothing changed..what should i do? i lost all the day try to search a solution on the web but the problem is too complicated, many many users can access to their task manager, but i not (only in safe mode).. I m afraid that all i can do is to format Windows..but i can't still understand why in safe mode all is good. And then, the last time i used my pc i really don't remember if i could have downloaded something with a virus inside...i guess no but from what i read on the web, it seems it's a virus which attacks explorer.exe..
So i formatted and re-installed Windows 7 as new.
After the updates all was good. But after installing the video card drivers, the problem returned again. So i'm afraid that it's not a maleware but some stuff with the video card.
Infact when i start windows after the very first installation, the resolution was wrong (800x600 instead of 1320x) and i guess that the pc doesn't recognize the video card..but i m not sure, i would have thought to see a black screen if the video card was totally gone. What do you think ?
i m in a totally dead point..
AMD Athlon x4 740 QC
AMD Radeon R7 2xx series
Asustek Computer A88XM-A motherboard
sorry for the long post
i'm in a lot of trouble with my pc. All of a sudden i started my PC (windows 7) and all i can see is my desktop wallpaper, no icons, no mouse, no sidebar. If i use the task manager (ctrl+alt+del) the screen becomes black and after a minute the wallpaper returns without nothing.
All i can do is run the pc in safe mode. I launched some antivirus and anti maleware and i removed some viruses. But i still get stuck in there. I really can't get out of it.
I tried also to backup windows but nothing changed..what should i do? i lost all the day try to search a solution on the web but the problem is too complicated, many many users can access to their task manager, but i not (only in safe mode).. I m afraid that all i can do is to format Windows..but i can't still understand why in safe mode all is good. And then, the last time i used my pc i really don't remember if i could have downloaded something with a virus inside...i guess no but from what i read on the web, it seems it's a virus which attacks explorer.exe..
So i formatted and re-installed Windows 7 as new.
After the updates all was good. But after installing the video card drivers, the problem returned again. So i'm afraid that it's not a maleware but some stuff with the video card.
Infact when i start windows after the very first installation, the resolution was wrong (800x600 instead of 1320x) and i guess that the pc doesn't recognize the video card..but i m not sure, i would have thought to see a black screen if the video card was totally gone. What do you think ?
i m in a totally dead point..
AMD Athlon x4 740 QC
AMD Radeon R7 2xx series
Asustek Computer A88XM-A motherboard
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