Unstable Connection for Wireless Devices

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flergitygurgity

Reputable
Feb 14, 2016
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My family recently switched from AT&T U-Verse to Time Warner (was not my decision), and I've had a heck of time maintaining a wireless connection since.

I sit directly above the router in the house, so the signal quality reads "99" when I use wifiinfoview.

It's a dual band with 2.4 GHz set to channel 11 and 5 GHz set to "auto".

I have a laptop, a smartphone, and a gaming console that I'm trying to use but none of them are able to maintain strong connections. Watching Netflix is blurry. Gaming is pretty much impossible. The laptop loses its connection all together every few minutes or so, and the same goes for the phone.

I'm guessing the problem is the router. Any help would be greatly appreciated.
 
Solution
hang-the-9


http://www.tomsguide.com/us/best-wifi-routers,review-2498.html 2.4 ghz will have a longer range than 5 ghz although at a slower overall speed and signal strength.

Another option is to get an access point for the second floor, either with an ethernet run or using power line network adapters, one by the main router, the second maybe 3/4 of the house...
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hang-the-9

hang-the-9

Titan
Mar 25, 2010
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152,940
This all depends on how far from the router you are and what type of interference is between the systems. You can try to change the channel, did you try both 2.4 and 5 ghz connections? If the router changed from what you used to have, and things worked fine, then I'd guess you need to replace the router with a better one.
 
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F

flergitygurgity

Reputable
Feb 14, 2016
12
0
4,510
The router is on the first floor and I'm directly above it on the 2nd, so a distance of 8-9 feet? Typical wood-frame house as far as I know. I did not have issues with the previous router, so I'll assume that's the source of the problem.

I will say that the previous router had trouble reaching the far side of the house. Can you recommend a few that have greater range?

Thanks
 
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hang-the-9

hang-the-9

Titan
Mar 25, 2010
60,387
1,081
152,940


http://www.tomsguide.com/us/best-wifi-routers,review-2498.html 2.4 ghz will have a longer range than 5 ghz although at a slower overall speed and signal strength.

Another option is to get an access point for the second floor, either with an ethernet run or using power line network adapters, one by the main router, the second maybe 3/4 of the house away that the access point would go into.
 
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