Entire Desktop + Gaming MAJOR FPS Issues [2560x1440/G-SYNC/144Hz]

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Violet915

Violet915

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Hello everybody,

I have no clue what this problem could relate to but it has strong relevance to PC games. These are two problems that could be related in some way. They are not specific to any PC game or software and I have no idea what kind of hardware it could involve, but I am near certain it's something related to the CPU, GPU, Clock settings or Display setup. I have provided a very long detailed description on both problems below and a list of solutions attempted. Normally these types of problems are solved in minutes with me but given I'm a fresh virgin to the 2K/144Hz realm, my experience is still low. Anyways, here we go! :)


PC Specifications

  • OS: Windows 10 64-bit Home - 10.0.10586 Build 10586

    Motherboard: ASUS Rampage IV Extreme
    CPU: Intel Core i7 4820K (Clocked to 4.0GHz - All cores synced @ 40 in BIOS)
    Memory: G.Skill RipJawZ 4x4 (16GB) 1600MHz Quad Channel DDR3
    GPU #1: EVGA GTX 970 SC ACX 2.0 2-Way SLI
    GPU #2: EVGA GTX 970 SC ACX 2.0 2-Way SLI

    SSD #1: Samsung EVO 850 120GB (Windows 10 Drive)
    SSD #2: Samsung EVO 840 500GB (Games Drive)
    HDD #1: Western Digital Green 2TB (Storage)
    External HDD #1: Western Digital MyBook 2TB (External Master Storage)

    Display #1: ASUS ROG Swift 2560x1440/144Hz/G-SYNC/1ms (Display Port socket)
    Display #2: Iiyama ProLite G2773HS 1920x1080/60Hz/1ms (DVI socket)
    Display #3: Wacom Cintiq 13" HD (used for art, not turned on 24/7 but plugged into HDMI socket)

    Mouse: Razer DeathAdder Chroma 2014
    Keyboard: Razer BlackWidow Chroma 2014
    Audio: Razer Hammerhead Pro 2013

    DxDiag: http://www.megafileupload.com/jl19/DxDiag.txt -- If this link goes dormant, let me know. DxDiag was recorded before this topic was posted and no hardware or software changes have been made.


Issue #1 - Entire Desktop FPS Drop

Happens regularly, probably once or twice in a week and only after I launch a video game. Rarely, my entire PC's framerate locks up and drops to levels of 1 or 2 frames per second, not just for the game but my entire desktop. I have to pain stakingly navigate through 1-2 FPS and try to get the task manager up so I can reboot my PC as a fresh restart is all that I can do to fix it.

This problem never happened since I upgraded to 2K resolution and 144Hz last year, may have something to do with a Windows 10 build as well.

No solutions have been attempted for this as I literally have no idea where to begin the problem is so universal. I did have a tweak about in my NVIDIA Control Panel.



Issue #2 - 20-40 FPS on game launch

When Issue #1 doesn't catch me, quite often I have to launch my games and change the display to Fullscreen or Windowed (Borderless) to make my FPS sit at a happy 60+.

The only working solution I've been able to find for this problem is switching my game mode from Fullscreen to Windowed (Borderless) or the other way around. My preferred mode is always Windowed (Borderless) because Alt-Tabbing is much quicker and I'm a Twitch streamer so it's kind of necessary. Never had to do this before I went to 2K/144Hz/G-SYNC. This solution is temporary but I'd like a more permanent one if possible.

Other solutions attempted are:


  • *Double checked whether or not my SLI/G-SYNC is turned on and Vertical Sync is forced OFF as I know these options reset for each NVIDIA driver.

    *Checked my SLI settings, even tried dedicating a 2nd GPU to PhysX or setting a 2nd GPU to PhysX without dedicating, so it keeps SLI enabled still.

    *Tried G-SYNC on Fullscreen and Windowed (Borderless)

    *Altered the Multiple Display settings in NVIDIA Control Panel to Performance.

    *Reinstalled NVIDIA display drivers and different versions too.


Hopefully this is everything, if not I will update the post and include date and times when modified. Praying someone has experienced this and knows a fix. Any questions just ask here, I am checking this post every few hours of every day until I find a fix.

Moderators, if you feel this topic belongs in another forum category, feel free to move it. I had no idea what to post it in so I placed it in an area most relevant as both problems are involving video games.
 
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Violet915

Violet915

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That is an interesting consideration, I know SLI doesn't double your VRAM and with 2K it does make sense because I had to buy a second 970 GTX SC ACX 2.0 to run most games on 60FPS + with this monitor. However what doesn't make sense is this, why would it be my VRAM limit; if switching my display mode from Fullscreen to Borderless or reverse fixes my issue? Also there is no graphics card combination on the planet that would run a 2K display rig like mine better than a 970 GTX SC in SLI. Not unless you count the recent 1080 of course and I'm not buying one of those any time soon. A 980 Ti has been proven to be a waste of money as SLI 970's were equal to its power and a little extra when compared in benchmarks. Could be wrong about this, but I'm pretty certain.

Either way, thank you for the reply tate56 I will be doing some research on this. As for the memory, I have considered this as well but I won't be upgrading it with DDR4 on the market, instead I am planning a whole new DDR4/Skylake rig for fall 2016. I'll post a link for this soon as I am still typing up a suggestions thread, trying to get some advice on building a DDR4 setup.
 
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Violet915

Violet915

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My clocks are currently synced at 40. I experienced a BSOD while streaming (XSplit) The Division but my clocks were 45 then. I'll try resetting my clocks back to automatic and see what that can do for me. Though according to many sources, 4.0 GHz should be absolutely fine for a 4820K even in this generation. As for voltages, well... I don't like to play around in that area, could you give me any advice on what to set my voltages to if I were to provide BIOS screenshots?
 
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Violet915

Violet915

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I just set my CPU Clocks back to Automatic and my Memory DRAM to Auto as well. So you're suggesting I use Auto/Optimal clocks in the BIOS but change the voltage to 1.35-1.40? I'll go to 1.35 and try it out first. Not worried about heating, I have a Corsair H80i brand new as of 2-3 weeks ago cooling me. Is this correct though? I can send you BIOS screenshots if needed.
 
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Violet915

Violet915

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More information on this error. 19th May 2016, 14:48pm I had to restart my PC on Diablo III when playing on Windowed (Borderless) limited my FPS to 20-30 it felt like. Upon switching to Fullscreen as I usually do to temporarily fix this problem, Issue #1 occured, freezing my entire PC, desktop and game included, to 1 frame per second. As a result I had to restart my PC because painstakingly navigating to switch my screen setting back did not fix the issue. Even worse, there's nothing in my Event Viewer which logs a problem in Administrative Events.

I have also set my clocks back to automatic as you said tate56, didn't play with voltages yet but I am convinced it's nothing to do with my voltages what so ever. I think this is something else, given I shouldn't need a high voltage to play Diablo III as low poly of a game that is and still using Direct X 9.0 I might add. This issue's really starting to piss me off now with how common it's becoming, seems to be getting worse.
 
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JackNaylorPE

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1. The SC line is a straight reference PCB ... no beefed up VRM, fancy chokes and lowest amout of power phases among the big 4 vendors as I recall, so you can not expect it to perform up to the level of cards from Gigabyte and MSI, both of which routinely break 1500 MHz.

2. The initial SC design was deficient in that one of he 3 heat pipes actually missed the GPU. EVGA claimed this was by design and yet ultimately fixed this with the SSC model. read about it here:

http://www.bit-tech.net/hardware/graphics/2014/09/19/nvidia-geforce-gtx-970-review/3

Check to see if you cards are throttling by running Furmark.

What spacing do you have between the cards ? We alays make sure that there is at least one vacant slot between cards and most high end mobos will let you utilize the 1st and 3rd slot w/ a 2 way SLI setup. Not having this space starves the top cartd of intake air and what does get there is pre-heated by the bottom card.

Yiuc an improve tthis situation with side panel fans or fans on the back of the HD cage.

3. My son's box that he built as a "just got my 1st job in my field after college" present uses twin 970s on a 1440p 144 Hz IPS Predator and has experienced none of these issues. Like all reputable review sites, he has been unable to duplicate any VRAM problem at 1440p

http://www.guru3d.com/news-story/middle-earth-shadow-of-mordor-geforce-gtx-970-vram-stress-test.html

It has been an interesting week with all the hype on the GeForce GTX 970 with what now is know as a crippled memory sub-system.

At 2560x1440 I tried filling that graphics memory, but most games simply do not use more than 1.5 to 3 GB at that resolution combined with the very best image quality settings. This includes MSAA levels of up-to 8x. At the best settings and WHQD we tried, Alien Isolation, Alan Wake, BioShock Infinite, Hitman, Absolution, Metro Last Light, Thief, Tomb Raider, Asassin’s Creed Black Flag.

Overall you will have a hard time pushing any card over 3.5 GB of graphics memory usage with any game unless you do some freaky stuff. The ones that do pass 3.5 GB mostly are poor console ports or situations where you game in Ultra HD or DSR Ultra HD rendering. In that situation I cannot guarantee that your overall experience will be trouble free, however we have a hard time detecting and replicating the stuttering issues some people have mentioned.
Click to expand...

4. Listed your specs but not where the games at issue are stored. The WD Green is a notoriously slow drive. So just want to rule out that we are not talking about performance of any game son that.

5. Can we also assume that we are talking about gaming on a single screen ... and that you have ruled out the influence of thee other monitors by trying to duplicate the problem with just 1 monitor on.

6. Yes, games run faster on full screen and oft have problems doing otherwise.

7. Win10 has maintained an unfriendly relationship with SLI. Right after it was released a hardware update killed SLI on every machine. Users breathed a sigh of relief when after uninstalling the drivers and replacing them with ones from nVidia site, they got SLI back ... only to have Win10 remove that driver and install its own again. Stop Win10 from installing hardware drivers.
http://www.howtogeek.com/223864/how-to-uninstall-and-block-updates-and-drivers-on-windows-10/

Never let windows install drivers

8. How often do you reboot your machine ? If experiencing difficulties over time, something may be grabbing memory and not letting it go.

9.. It's always worth checking stock settings to see if a problem persists. However, this typically is useful to solve crash issues not slow issues. Here's the OC setting we start with when OCing a 970...

http://www.guru3d.com/articles_pages/msi_geforce_gtx_970_gaming_review,26.html

Temp Target 80 Degrees C
GPU clock +185 MHz
Power limiter 110%
Mem clock +500 MHz
Volatge + 87Mv
FAN RPM 70% (remains silent)
Click to expand...

Again, the VRM on the EVGA model might not take you that high. Run the Unigine Benchmarks looking fir artifacts and record highest frame rates to see what settings work best. The highest OC will likely not be the highest fps. A fnal run with Furmark will tell you if you have any heat throttling issues.

CPU wise, you wiull find plenty of advice here:

http://www.overclock.net/t/1221208/i7-3820-4820-overclock-club



 
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Violet915

Violet915

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Anybody ever tell you you're a miracle worker? Because you are! I've got some screenshots here from the microsoft updates troubleshooter. After installing an update a few weeks ago I had to re-do my Windows 10 because it messed up, guess that's what I get for using one of those update finder softwares, never again I learnt my lesson. But learning too hard from that lesson, I wanted you to check this list of what hidden updates were found and see if any could be dangerous to my system. I see quite a lot of PCI Express stuff there, so maybe one could fix my issue.

https://gyazo.com/82ab8b5b21712d5d759d42961a6d61a4 - Image 1
https://gyazo.com/bd0bce802d567176137e4dc5bef2572b - Image 2

Responding to your points now:

1. You're suggesting I use EVGA Precision to clock my two cards? Never thought I'd need to do that with SLI but... interesting. And Gigabyte/MSI break 1500MHz!? I feel cheated by EVGA prizing their "Superclocked" crap.

2. I am surprised at that, I would of bought an SSC pair of models but the thing is, their chips were incompatible according to https://www.evga.com/support/faq/afmviewfaq.aspx?faqid=59534

I will also run Furmark tonight if I can get that and I'll post the results. Spacing between the cards? They're... rather close actually, but I also don't know how to change my 3rd slot lower down on a Rampage IV to power a 2-way SLI setup. I doubt it's a heat issue though, given this happens only once or twice in a week and its so random.

3. Predator is an incredible display :) friend of mine has one, but I agree I shouldn't be experiencing these issues at all. They never started happening until after I upgraded to SLI and 2K. Because I got SLI shortly after I got my 2K screen, I am going to blame SLI as the main culprit but why did it take 2-3 months after Xmas 2015 for this problem to occur? Which leads me to believe it's a Windows 10 issue.

4. Yeah the WD Green I found out way too late, it was notoriously slow. I should of used black but no games are installed on this, don't worry. It's just for storage of trivial software like VLC media player, Winamp, Audacity etc. that wouldn't be efficient for an SSD or rather not needed on an SSD.

5. Yes all my games are single monitor, I do not understand how people can game across 2-3... it's so much to look at and the monitors are also separated which would annoy me incredibly. Everything is done on my 2K display here.

6. I know fullscreen is needed for the 144Hz effect, but that doesn't seem to be the problem here.

7. Already clarified this, screenshots above.

8. Not often really, only when I changed clocks recently I rebooted it once. And I have to reboot it every time this problem happens of course. If I had to lay down an estimate of how many times I use the reset button or the "restart" feature in my task bar every week? probably 5-8, 10 at the very most. How would I detect if memory is being stolen?

9. I will definitely look into my 970 GTX clocks, that's something i've never considered since I may have overestimated SLI with these puppies.
 
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JackNaylorPE

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A worthwhile effort ... if you were using Win 7 or 8

Best I can suggest after stopping MS from d/l'ing drivers is to download and install latest drivers from component manufacturers web site. For GFX drivers:

1. Download drivers from your nVidia (component manufacturers) web site
2. Unplug your ethernet cable
3. Uninstall whatever exists that says nVidia (or for a particular piece of hardware) from add remove programs *
4. Check the registry with ccleaner for any evidence of that driver. DO NOT let ccleaner do wholesale changes, uncheck everything, then check only for the drivera you just uninstalled. If it doesn't say nVidia in one of the columns, don't delete it. Helps if you do one section (left hand panel, just check one box and have it search)...
5. Reboot and install downloaded drivers.

Can also do this for ant driver install if it doesn't go well.

1. You're suggesting I use EVGA Precision to clock my two cards? Never thought I'd need to do that with SLI but... interesting. And Gigabyte/MSI break 1500MHz!? I feel cheated by EVGA prizing their "Superclocked" crap.
Click to expand...

You get the same % increase in SLI as you do with a single card ... if it's there, why not take it. Watch the temps of the top card. As you can see the boost clock on the Guru3D link broke 1500 on the MSI card ...Hightechlegion got 1565. While the Calssified ids a great piece of engineering by EVGA, the SC is just an attempt to capitalize on the Classy's fame.... its historically been just a plain ole refernce PCB w/ a nice cooler.

2. I am surprised at that, I would of bought an SSC pair of models but the thing is, their chips were incompatible according to https://www.evga.com/support/faq/afmviewfaq.aspx?faqid=59534

I will also run Furmark tonight if I can get that and I'll post the results. Spacing between the cards? They're... rather close actually, but I also don't know how to change my 3rd slot lower down on a Rampage IV to power a 2-way SLI setup. I doubt it's a heat issue though, given this happens only once or twice in a week and its so random.
Click to expand...

You will oft see it posted that any two same model cards can be SLId... i think it's unwise to do so ... might work, might not as we see at your link ... however two same model SCs and two same model SSCs are just fine.


3. Predator is an incredible display :) friend of mine has one, but I agree I shouldn't be experiencing these issues at all. They never started happening until after I upgraded to SLI and 2K. Because I got SLI shortly after I got my 2K screen, I am going to blame SLI as the main culprit but why did it take 2-3 months after Xmas 2015 for this problem to occur? Which leads me to believe it's a Windows 10 issue.
Click to expand...

The 30 day thing on rollback from Win10 is unfair ... shud be a year. After turning off hardware updates in windoze, Try uninstalling all things nVidia, cleaning the registry and installing driver as above.

4. Yeah the WD Green I found out way too late, it was notoriously slow. I should of used black but no games are installed on this, don't worry. It's just for storage of trivial software like VLC media player, Winamp, Audacity etc. that wouldn't be efficient for an SSD or rather not needed on an SSD.
Click to expand...

If you are a "serial gamer" .. tend to play just 1 or 2 games at a time, then an SSD is the way to go ... blows the black outta the water being 50% faster. When you upgrade, sumthin to consider

http://www.tomshardware.com/charts/hdd-charts-2013/-17-PCMark-7-Gaming,2915.html

5. Yes all my games are single monitor, I do not understand how people can game across 2-3... it's so much to look at and the monitors are also separated which would annoy me incredibly. Everything is done on my 2K display here.
Click to expand...

I was speaking to the other screens being used for other purposes. I like to play at 1920 x 1000 on my screen leaving that bottom 80 pixels for game apps, vent, browser and other utilities. In order to solve the performance hit if not full screen (also cant record w/ shadowplay), you could have your browser open on a 2nd scree , ventrilllo, whatever

6. I know fullscreen is needed for the 144Hz effect, but that doesn't seem to be the problem here.
Click to expand...

See above ... Im playing at 144 Hz no issue with Window mode on game I play most frequently ... I play Witcher 3 at full screen

7. Already clarified this, screenshots above.
Click to expand...

Same

8. Not often really, only when I changed clocks recently I rebooted it once. And I have to reboot it every time this problem happens of course. If I had to lay down an estimate of how many times I use the reset button or the "restart" feature in my task bar every week? probably 5-8, 10 at the very most. How would I detect if memory is being stolen?
Click to expand...

Im not talking about I need to reboot cause PC not responding". I am talking about rebooting just to shut down or "flush everything". I had a Win NT4 box that i would reboot every 3 months. Now I do it once a week, at least. When i suspect memory leak, I do it every day. This gives me a means of comparison.

9. I will definitely look into my 970 GTX clocks, that's something i've never considered since I may have overestimated SLI with these puppies.
Click to expand...

Yes .... Most use Afterburner instead of Precision, GPU Tweak or whatever

 
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Violet915

Violet915

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I used EVGA Precision to increase the clocks on my cards, have yet to test these in a high-end AAA game but here's what I've done so far while I attempt the driver thing you told me about.

Windows 10 fixes are done, according to troubleshooter.

Both cards are identical so what applies for one applies to both, they are synced as well.

Power Target Default: 100%
GPU Temp Target Default: 80°C
GPU Clock Offet Default: 1163/1164MHz (+0)
Memory Clock Offset: 7010MHz (I believe this is the factory standard, not sure)

My changes:

Power Target increased to 105% (+5%)
GPU Temp Target increased to 85°C (+5°C) - This was automatic, nothing I could do.
GPU Clock Offset increased by +190MHz = 1353/1354MHz
Memory Clock Offset increased by +100MHz = 7110MHz (if the default value was correct)

No changes to voltage, remains at + 0mV as I am scared to touch this without advice from you Jack.

Fan curves are:

30% @ 0-40°C
40% @ 50°C
60% @ 60°C
80% @ 70°C
90% @ 80°C
100% @ 90°C
100% @ 100°C


*Update* - Grey screen of death in Doom 4 and Paragon, hell no.
 
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Violet915

Violet915

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Ok I've done some more overclocking on my cards, and I remembered what you said about my cards possibly throttling? Well while I was testing the new values of my overclock on GPU-Z, Heaven 4.0 and MSI Afterburner, because EVGA Precision was lowering the values of one of my cards for some reason... both Sync's were turned on too. Anyways, here's a screenshot of my cards stats on default factory settings. The ACIU value of my 2nd card is 20% higher, but I do not understand why the cards fan speed is running lower, why it's at a lower temperature than my oldest card etc. Should I be concerned here?

https://gyazo.com/414845953603a5286be0e00f53304eff

Also running Heaven 4.0 for about 20 minutes on:

https://gyazo.com/3bcd9b18ff6903a6442a6f80dccdb454

Upon carefully observing my clocks in several softwares, I have discovered something strange happening which I would like some insight on as well. If I move my core clock to +88 MHz, my GPU Core Clocks display 1430.2 MHz on both cards. When I turn it to +89 or any higher value such as +100 (which I did test), the clocks display 1442.8 MHz and will NOT go any higher what so ever. I am concerned, is 1442.8 as high as my cards can possible go in SLI? I have tried increasing my voltage and power very slightly to see if this is a limit cap or something, doesn't appear to be so I have no clue what it means.
 
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Violet915

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Tried out Furmark on these settings, with the SLI rules from http://www.geeks3d.com/20101209/tips-how-to-enable-sli-and-crossfire-support-for-opengl-applications/ applied and only a +89 MHz increase on my core clock with nothing else included.

Here's a screenshot, I only lasted about 1-2 minutes before a Display driver crash.

https://gyazo.com/17b92deb9b1d4b3554b0f54e262c0679 -- Very odd, but take a look at my core clocks in the blue writing. GPU 1 reads 1430MHz and GPU 2 reads 1442 MHz. Could it be that my cards are throttling despite instructing them to be synced?
 
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Violet915

Violet915

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Ok so irregardless, raising my core clocks didn't seem to fix the issue. I attempted to change my screen mode from borderless to Fullscreen in Paragon and it froze my whole desktop to 1 FPS. Had to hit the reset button on my PC and hard reboot. I have no idea what this problem could be but clearly I don't need to overclock TWO 970 GTX SC's any further to power any game. I even tried dedicating my CPU to the PhysX in SLI settings because automatic (recommended) set it at my 2nd GPU. Have not intensively tested this yet, but I am done with overclocking as far as that's concerned. I mean I only benefit from an extra 50-60 MHz stable, so why bother? Why kill the cards faster?
 
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Violet915

Violet915

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Ok I tried every solution so far, no solving this problem. I've sent an email to EVGA European Support with all the information from this thread, hoping they can provide me with an answer. A friend of mine said he had a similar problem in work and it turned out one of his GPU's was faulty. If that's true with my rig, I want EVGA to do something about it because those cards are still under a legal 3 year manufacturer warranty. The oldest one is only a year old as of 5th May 2016! Purchased on 5th May 2015.
 
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Violet915

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EVGA Support suggested I swap SLI bridges, try a new bridge, swap the cards around, try cards in lower PCI slots, and take one card out and test without SLI. BEFORE I did any of these (and yet to do them still), I've just noticed something in my NVIDIA Control Panel which sticks out.

Doom 4 is the ONLY game out of any on my PC to NOT have this problem with FPS. It runs a solid 60-144 in any display mode. So I wondered why this was, I've played it enough times to replicate the issue because Diablo III is now giving me problems again this afternoon. So I looked into my NVIDIA Control Panel to see what was going on with Doom 4 specifically and this stuck out:

https://gyazo.com/f01c370173464b85e470dcbc189abb12

Now assuming Single-GPU mode means SLI is NOT turned on for Doom 4, this means it's running purely from my main card? And if I experience no issues on Doom 4, as graphically intensive as it is, then it's safe to assume that the 2nd GPU is the problem?
 
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Violet915

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Problem discovered but not yet solved. After turning off SLI from a clue I found on Doom 4, how it only ran from one graphics card not two, I discovered the FPS rates went back to normal. Contacting EVGA for further answers, they suggested I take a look at my SLI Bridge and maybe swap the slot. If that doesnt work, it was clear to my that the 2nd graphics card had to be the problem and I would of RMA'd. So now, I swapped the SLI socket and the issue seems to have resolved itself. Still keeping an eye on my cards for faults though.
 
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I think I have fixed this issue with my system at least.

I noticed in nvidia control panel that under displays, one of my two monitors was selected as the primary display, but the little green box that said "focus display", was set to my OTHER screen. That was the problem. In a SLI + multimonitor setup, SLI will render full force to ONE monitor, the one marked as Primary AND FOCUS display. Make sure your setup is like that if you run SLI + multimonitor. I now dont have gsync lag in full screen windowed mode anymore.
 
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