AMD driver has crashed and successfully recovered

jsh2000

Commendable
May 18, 2016
3
0
1,510
Hello, I have a rather annoying problem. I got a new PC this Christmas.Everything has worked perfectly for the past 6 months, except steam.

I have an AMD R9 380
Intel 4690k
Gigabyte Z97P-D3

Videos (in fullscreen only) and certain games (indie games such as papers please and prison architect and other 2D isometric games) on steam, crash and display this error after existing to the desktop. I have uninstalled my drivers and reinstalled them, to no avail. I have also had no other problems and all other games work fine, I don't think any components are faulty.

I managed to temporarily fix the problem by deleting the Intel integrated processor graphics driver using device manager, however once it was reinstalled automatically by windows, the problem began again.

Thanks
 
This is a common error encountered when a GPU is starved for power.
It can run, but once it needs juice it can't get it and will fail, throwing an error.

What kind of PSU do you have? Rating? i'd bet that it is a weak PSU causing this problem.
 

jsh2000

Commendable
May 18, 2016
3
0
1,510
Hello, thanks for your answer, my PSU is a EVGA Supernova 650W G1 Gold. Are you sure this could be it as my computer has worked fine with other games for the last 6 months and all the games I've tried are not intensive at all, I can play much more intensive games with no issues?

If so, how can I go about fixing this?
 

dangus

Admirable
Oct 8, 2015
1,715
0
6,160


-1 that PSU is a dannngggg good PSU

if removing the integrated graphics seemed to work, try disabling it in the BIOS instead. this should force it to never work again until you enable it in bios.

or you can tell windows to not install drivers automatically. i would just remove it in device manager then disable it in bios on restart.
 

jsh2000

Commendable
May 18, 2016
3
0
1,510
Ok, ill try doing this, I was wondering though, is there any explanation? Its just a complete mystery to me, especially the fact it only affects crappy indie games and not really intensives ones.