Hello all.
Here are my desktop PC specs:
- Windows 7 Ultimate x64
- Gigabyte Z77X-D3H motherboard
- Intel Core i5-3750K
- 8GB RAM
- Nvidia GeForce GTX 660ti
Just recently I am unable to load up any website in my browser except for certain google-based sites. I can load into Gmail, www.google.ca, and sometimes Youtube. But NO other website loads. The browsers status bar reads "Establishing secure connection..." and sometimes "Waiting for...." until the page says that it could not be loaded due to no internet connection. I've tried Internet Explorer and Google Chrome browsers.
I am able to connect to and play online games which are not browser based, such as Path of Exile and Diablo II without any problems at all. Windows applications, dropbox, and anti-virus updates for example will not connect. Only google works, until you need to connect to an external site.
Things I've tried / tested:
- I swapped my cable modem for a new one and had my ISP send a tech to my home to test the connection (no fix)
- All other computers on the network that are wired or wifi connect fine
- ***I tried tethering to my smartphone via usb cable and the "Network Sharing Centre" as well as the taskbar corner icon FREEZES. The second I disconnect from tethering "Network Sharing Centre" will unfreeze and the window pops up to select whether the network is Public/Private/Home.
- I tried flushing my DNS through cmd and making sure no proxies are setup
- I cannot connect to my modem/router page (192.168.0.10)
My thoughts:
- Could this be a hidden virus? Why am I unable to tether via a different network device and why does this cause things to freeze?
- I recall this problem arising after installing an update for a video conversion program called "eRightsoft SUPER" which is free online. A program that I have been using and updating constantly for the past 6 years. I noticed that SUPER tried prompting me to install some 3rd party software in a separate installation window, which I closed out of, and than proceeded with the normal installation.
- After installing SUPER I installed a program called "Kodi" which is a media streaming application. This program required the installation of "Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219" and "Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501"
- I tried "System Restore" to the date when the Microsoft Visual C++ was installed, as well as to earlier dates. After the PC restarts I get the following error message, telling me that the restore was unsuccessful:
As of yet, my Kaspersky Internet Security does not find any viruses on my PC.
Any suggestions? HELP!
Here are my desktop PC specs:
- Windows 7 Ultimate x64
- Gigabyte Z77X-D3H motherboard
- Intel Core i5-3750K
- 8GB RAM
- Nvidia GeForce GTX 660ti
Just recently I am unable to load up any website in my browser except for certain google-based sites. I can load into Gmail, www.google.ca, and sometimes Youtube. But NO other website loads. The browsers status bar reads "Establishing secure connection..." and sometimes "Waiting for...." until the page says that it could not be loaded due to no internet connection. I've tried Internet Explorer and Google Chrome browsers.
I am able to connect to and play online games which are not browser based, such as Path of Exile and Diablo II without any problems at all. Windows applications, dropbox, and anti-virus updates for example will not connect. Only google works, until you need to connect to an external site.
Things I've tried / tested:
- I swapped my cable modem for a new one and had my ISP send a tech to my home to test the connection (no fix)
- All other computers on the network that are wired or wifi connect fine
- ***I tried tethering to my smartphone via usb cable and the "Network Sharing Centre" as well as the taskbar corner icon FREEZES. The second I disconnect from tethering "Network Sharing Centre" will unfreeze and the window pops up to select whether the network is Public/Private/Home.
- I tried flushing my DNS through cmd and making sure no proxies are setup
- I cannot connect to my modem/router page (192.168.0.10)
My thoughts:
- Could this be a hidden virus? Why am I unable to tether via a different network device and why does this cause things to freeze?
- I recall this problem arising after installing an update for a video conversion program called "eRightsoft SUPER" which is free online. A program that I have been using and updating constantly for the past 6 years. I noticed that SUPER tried prompting me to install some 3rd party software in a separate installation window, which I closed out of, and than proceeded with the normal installation.
- After installing SUPER I installed a program called "Kodi" which is a media streaming application. This program required the installation of "Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219" and "Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501"
- I tried "System Restore" to the date when the Microsoft Visual C++ was installed, as well as to earlier dates. After the PC restarts I get the following error message, telling me that the restore was unsuccessful:
As of yet, my Kaspersky Internet Security does not find any viruses on my PC.
Any suggestions? HELP!