My Ethernet cable isn't being detected, need help

Mrkusz · May 20, 2016

I've done almost everything I could do. I've reset my router, unplugged my Ethernet cable, reinstalled drivers, and nothing. I don't know what else there is to do. The driver is realtek pcie gbe family controller. Any help is appreciated.

Mrkusz · May 20, 2016

Thanks for the response...
It helped me greatly... :[

azaran · May 20, 2016

Have you tried using a different cable? Also sometimes ports die, any other computers around you can try plugging in to that cable and see if the connection is working?

Mrkusz · May 20, 2016

azaran :

I don't have any other cables and could my port die this quickly? I've had my cable for about 8 days and the mobo is a few weeks old.

azaran · May 20, 2016

It's doubtful to have died in that time. That said I've pulled DOA hardware out of brand new boxes. What motherboard do you have? some can access the internet for drivers, might be able to check it via that to take the OS out of the equation. Or also if you have access to a flash drive and a computer that could install a bootable OS like Linux mint on to the drive you could boot off that and see if you're still having connection issues. That would at least narrow the problem down to hardware or software.

Saga Lout · May 20, 2016

Is the cable securely plugged in to the router? Is the device showing in Device Manager as installed and working?

That driver is for a high end adapter - is it onboard or an add-on card in a PCIe slot?

Mrkusz · May 20, 2016

Saga Lout :

My adapter is on board and I got my driver from my motherboards website

Mrkusz · May 20, 2016

azaran :

I have the MSI Krait AM3+ 970A SLI edition mobo. I might try using Linux like you said, thanks for the response

Saga Lout · May 21, 2016

I hope that cable is a Cat 5e. If you have a friend with a laptop who could test the connecton to your router, it would help.

azaran · May 21, 2016

Mrkusz :

I looked through your manual, couldn't find anything showing an ability to connect online, so no help there.

To do the linux thing, its super simple. Follow the link below and download the program. It'll step you through and help you create a boot drive that you can load so very many things on. I'd choose Mint Linux (it'll have options) and have it take you to the download link and put that on the USB and boot off that. If Linx can make a connection, you know your hardware isnt the issue. If you cant, then you at least no its not a a OS/driver thing. From there the problem is either bad router, bad cable or bad nic. Luckily each of those can be replace fairly easily.
http://www.pendrivelinux.com/yumi-multiboot-usb-creator/

Mrkusz · May 21, 2016

azaran :

Mrkusz :

I looked through your manual, couldn't find anything showing an ability to connect online, so no help there.

To do the linux thing, its super simple. Follow the link below and download the program. It'll step you through and help you create a boot drive that you can load so very many things on. I'd choose Mint Linux (it'll have options) and have it take you to the download link and put that on the USB and boot off that. If Linx can make a connection, you know your hardware isnt the issue. If you cant, then you at least no its not a a OS/driver thing. From there the problem is either bad router, bad cable or bad nic. Luckily each of those can be replace fairly easily.
http://www.pendrivelinux.com/yumi-multiboot-usb-creator/

Thank you for trying to help. I found out it was the cable and I ordered a different one.

Mrkusz · May 21, 2016

Saga Lout :

Thanks for trying to help, I tried this with a friend and he used his own cable and found out it's my cable

Saga Lout · May 22, 2016

Well done - it's fixed and that's the main thing.

azaran · May 22, 2016

Glad it was something as simple as the cable.

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