i am having a very bizzare issue i got the R9 380 v2 nitro dual 4 gb edition which is oc'ed. The thing is that it is clocked at 1010 by default when i run heaven bench benchmark sometimes it will crush either freezing completely or restarting the driver and clocking it down to 999 Mhz , Should i use my warranty? and return the product or am i missing something???
help me pls i need your help asap
- Thread starter spyros_1
- Start date
- Dec 22, 2014
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- Dec 22, 2014
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It should not be crashing at stock speeds even in a benchmark. If its not overheating and you have not touched the clocks next I would make sure to do a driver reinstall. Clear out the drivers with DDU and reinstall. If the issue persists, warranty the card.
- Dec 22, 2014
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- 2,813
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smorizio
Titan
- Jan 22, 2010
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the top of amd cards are power hungry. what the size and make of your power supply?? use hardware info 64 bit set it to sensor and logging make sure the 12v rail is holding. also if your pc is newish make sure the mb has the newest mb bios and your chipset drivers are updated.
Spectre694
Dignified
- Feb 28, 2014
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That is still technically in spec but still quite low. and that PSU isn't considered great to start with. Even if it isn't your issue it may be worth considering a new PSU.
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