Constant black screen crashes

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Ponzooon

Commendable
Apr 16, 2016
19
0
1,510
My PC seems to keep crashing to a black screen that needs a reset to fix. I've tried reinstalling graphics drivers, updating drivers, reinstalling windows and tried every component in another PC.

The only time that seems to cause the crashing is if my hard drive is used with my graphics card.

What does this mean? How can I fix it?
 
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Spencer_10

Spencer_10

Respectable
May 17, 2016
411
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1,960
It sounds like either your CPU or GPU is getting to hot and crashing your PC.

RUN a game or benchmark in a window, with HWmonitor from CPUID running and check to see what temps you get.

If hot, To fix, either fan has stopped or you need to change the thermal compound
 
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Ponzooon

Commendable
Apr 16, 2016
19
0
1,510
I've tried with a different CPU and the GPU fans are never running at full speed. It can crash even when not under load.



 
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3DnTechNut

3DnTechNut

Distinguished
Aug 25, 2013
23
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18,520
Do you have any USB external Hard Drives connected to your computer, like a Seagate Backup Plus or something similar? If so the drive could be failing, this can cause the same type of issues you are experiencing. If so, try disconnecting the USB drive and restart the computer, keep the USB drive disconnected and see if the issue returns.

I had similar issues a few weeks ago where programs would randomly stop responding and then one by one their windows would go black until the entire screen was black and the PC would not respond and would need to be hard started and the hard start would take a really long time to boot back to Windows, if it would at all. Eventually it would not boot past post, come to find out it was because my Seagate USB 3.0 External 4TB Backup Plus Drive had died and Windows would recognize a device but the boot sector was damaged beyond repair so Windows would hang if the device was plugged in, lost 2.5TB of data but at least my actual PC was actually still working fine.

It could possibly be an internal drive failing also, you stated that it seems to go to black when the hard drive is accessed.
 
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