Looking for some help on a problem I am having.
Built a new system last month, here are the specs:
Windows 7
Intel i7 6700k
Asus Z170 Maximus Hero 8
EVGA GTX 980 TI
Corsair Vengeance DDR4 16GB (2x8GB)
Samsung 850 Evo Pro 500GB
TP Link Archer T8E AC1750
LG 16x Sata Blu-ray drive
The system was working flawlessly until a few days ago I received a blue screen. Since then I have been unable to boot. The crashes always occur at the Windows logo. (these crashes were blue screens however since yesterday the screen just goes blank and the PC resets)
I have tried using the Windows installation disk however it crashes at the same point. I also attempted to use the Kaspersky rescue disk however this too resulted in a crash. I can access the bios.
Here are a few things I have tried to diagnose the problem:
- Removed the GPU and network card.
- Removed the m.2 ssd and tried a standard SSD.
- Attempted to boot with 1 RAM stick (tried this with both sticks)
- Ran Memtest86 which did not indicate any problems with the memory
- Attempted to install Windows 10 via a USB stick; crashed on the windows logo. (was able to run windows memory diagnostic using the USB however which also did not show any problems with the memory)
- Double-checked connections.
- Reseting BIOS settings to default
I should also note on one occasion I was able to launch the safe mode with command line interface. Here I was able to do a /scannow which did not flag any problems. I didn't do anything else at the time as I was not sure what other commands to attempt. Haven't been able to get back to this point.
I think that is all of it. My apologies for the long message, and any help would be much appriciated.
Built a new system last month, here are the specs:
Windows 7
Intel i7 6700k
Asus Z170 Maximus Hero 8
EVGA GTX 980 TI
Corsair Vengeance DDR4 16GB (2x8GB)
Samsung 850 Evo Pro 500GB
TP Link Archer T8E AC1750
LG 16x Sata Blu-ray drive
The system was working flawlessly until a few days ago I received a blue screen. Since then I have been unable to boot. The crashes always occur at the Windows logo. (these crashes were blue screens however since yesterday the screen just goes blank and the PC resets)
I have tried using the Windows installation disk however it crashes at the same point. I also attempted to use the Kaspersky rescue disk however this too resulted in a crash. I can access the bios.
Here are a few things I have tried to diagnose the problem:
- Removed the GPU and network card.
- Removed the m.2 ssd and tried a standard SSD.
- Attempted to boot with 1 RAM stick (tried this with both sticks)
- Ran Memtest86 which did not indicate any problems with the memory
- Attempted to install Windows 10 via a USB stick; crashed on the windows logo. (was able to run windows memory diagnostic using the USB however which also did not show any problems with the memory)
- Double-checked connections.
- Reseting BIOS settings to default
I should also note on one occasion I was able to launch the safe mode with command line interface. Here I was able to do a /scannow which did not flag any problems. I didn't do anything else at the time as I was not sure what other commands to attempt. Haven't been able to get back to this point.
I think that is all of it. My apologies for the long message, and any help would be much appriciated.