Samsung HDD M3 no recognition

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Alejandro_11

Commendable
May 25, 2016
5
0
1,510
The blue light on the HDD is on and the disc inside is spinning when it is connected as it should be. Once you connect it it, PC makes recognition noises and then nothing appears. I have checked other PC's and I get the same response. Took it out and put it back in again through different usb ports and nothing.
 
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Spencer_10

Spencer_10

Respectable
May 17, 2016
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Hello, Did you or someone drop it?
As this is what happens when they have been.

You could try try unscrewing the caddy and trying it direct into a PC, as it may be the controller in the case thats broken.
 
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Alejandro_11

Commendable
May 25, 2016
5
0
1,510
No, nobody drop it. Today what I did is I bought a new USB cable, the HDD is listed under "devices and printers" but I am not able to find it in "my PC" section. I am able to see my local disc C and DVD drive... but not the Samsung disc. What do you think it is?
 
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Spencer_10

Spencer_10

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May 17, 2016
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1,960
link picture again please

actually i see it

select GPT disk

if you can see it, right click drive and select format

right-click on the black empty space to create a new partition by choosing New Simple Volume.
 
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Alejandro_11

Commendable
May 25, 2016
5
0
1,510
Were you able to see the screen capture? There is no option to format the disk. But if it were, I don't want to lose the data.
Thank you in advance "Spencer_10" for the support
 
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Spencer_10

Spencer_10

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May 17, 2016
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1,960
First select GPT disk , then you need to right click again to assign it a letter / path

you may find it easier in cmd.exe
http://www.howtogeek.com/197296/how-to-use-the-diskpart-utility-to-assign-and-remove-drive-letters/
 
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