Bad connection issues, lag spikes, and instability for a year or two. What should I do?

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HigginsHEre

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Sep 22, 2012
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For the past year or two, especially while gaming, I will often go through phases of large ping spikes. I'll go minutes, maybe less, of stable ping, and then it will shoot up, and repeat. Sometimes I'll get a huge spike and it doesn't just affect my game, but Chrome disconnects, and maybe the voice call program in use disconnects. Occasionally there will be longer periods where I have very little lag for a few weeks, but recently the lag spikes started back up. I usually restart my modem/router after it really acts up, and I think that used to help but I'm not sure it does anymore. My brother also reports some issues though less than me. My phone also has trouble connecting to my home's Wifi sometimes, but is fine everywhere else.

Router: NETGEAR WNDR3400

Modem: ARRIS TM822G

Motherboard: ASRock Z75 Pro3 ATX LGA1155 Motherboard

PSU: PC Power & Cooling Silencer MK III 500W 80+ Bronze Certified Semi-Modular ATX Power Supply

PCI Wifi adapter: Asus PCE-N15 802.11b/g/n PCI-Express x1 Wi-Fi Adapter
(I changed from a different one to see if it would help, it didn't.)

OS: Windows 8.1 Pro 64-bit

Driver version: ?

ISP: Optimum Online

Connection type: Cable I believe, though I'm wireless.

Number of devices connected in a typical use case: ~3 PCs, ~4 Phones, and a Roku streaming stick.. Right this second there is about 10 devices connected, PCs, phones, and printers I believe.

Please, if you have any ideas about what I could do to fix this, I'd appreciate it. Gaming is one of the few things I enjoy nowadays. If there's any missing information please let me know! Thanks.
 
Solution
JohnBonhamsGhost
ther's always a chance you just have a shady ISP or bad connections where you live. if you know anyone in your neighborhood using the same ISP you should ask them if they experience any of the same issues.

this is a decently priced and pretty nice router i reviewed earlier this year: http://www.newegg.com/Product/Product.aspx?Item=N82E16833156505.
another i've reviewed; this is the best router i've ever used or even seen but very pricey...
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HigginsHEre

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Sep 22, 2012
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I am a floor above the router but I have gone weeks before without any issue and laptops have trouble too right next to it.
 
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HigginsHEre

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Sep 22, 2012
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So you think based on the problems stated I should just get a better router? Any suggestions?
 
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JohnBonhamsGhost

JohnBonhamsGhost

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Jan 14, 2016
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ther's always a chance you just have a shady ISP or bad connections where you live. if you know anyone in your neighborhood using the same ISP you should ask them if they experience any of the same issues.

this is a decently priced and pretty nice router i reviewed earlier this year: http://www.newegg.com/Product/Product.aspx?Item=N82E16833156505.
another i've reviewed; this is the best router i've ever used or even seen but very pricey: http://www.newegg.com/Product/Product.aspx?Item=12K-011J-00030

before purchase i would make a quick search on Newegg or other trusted retailers for 2.4Ghz wireless routers with good ratings(4/5 at least) for a cheaper option. if you have 5Ghz devices in the home you may want to make sure it has both 2.4 & 5Ghz available.
 
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H

HigginsHEre

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Sep 22, 2012
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Just want to say thanks for the help and recommendation. I've been using the first router you linked for a few weeks now and it seems most of my problems have been solved. I have experienced three or four big lag spikes during that time, but that's nothing compared to what was happening. During these lag spikes my game was reporting high "RTT" as opposed to ping. Not sure what that means. Anyways, online gaming is so much better now and I'm glad simply getting a new router helped! Thanks.
 
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