Computer not posting, Z97 gaming 5 motherboard giving debug codes 00 10 15 19HELP!

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Xamer95

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So I bought pieces for a new computer around 8 months ago. What I got was:

GTX 970 4G
I7 4790k
z97 Gaming 5 motherboard
Hyper X 16gb x2

So the power supply is my old one a newt-500
and 3 old 1GB hard drives.

Anyhow, after playing successfully for about that amount of time I yesterday restarted the computer for it to not start up at all, it doesnt post and no visual que is shown on the screen, all fans run and the motherboard debug has shown different codes but the most shown one is "00"

Other codes I have seen are 10 15 and 19

I have tried reseating the ram in every combination possible. Like one in slot 1, swapped the second one with that one, same with slot 4. I have reset the bios and checked the motherboard cpu pins and they are not bent. neither does the cpu look like it has any type of damage.

I'm really wondering what's going on, I have spent 6 hours alredy taking things out, reseating everything, ram gpu, motherboard, tried the original fan that comes with the CPU. I'm at a loss here and I need help.
 
Solution
1LiquidPC
Glad you were able to test w/ another PC. Since your CPU, RAM, and GPU work fine, and your system powers up but doesn't POST, it looks like a board failure. Also, were you able to verify PSU in friends computer? It does seem odd that it would be the compound after all this time. I suppose it's possible that a bit of compound is still in the socket that eventually "baked" onto a gold contact pin now causing the issue. This is just an "out there" unlikely scenario though.
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Xamer95

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I have never overclocked or messed with any settings ever since i got it so I suppose that everything is set to the normal settings.


One thing that i know that I done wrong is to put too much paste onto the cpu that eventually dropped down from the heatsink onto the back of the CPU. But that was a small amount and I very slowely but carefully removed it.

Another thing that I would like to mention if it has any intrest is that my computer for what ever reason when the power is on, when a cable is connected and the power switch on the back of the power supply is set to 1, my computer is always "on" Even if I hold down the front power button untill the computer is off(Well I think its off) it still makes noises and fans are still spinning.
It was the same on my older PC but it was not always that way. I don't know why this is but I'm wondering if it has anything to do with the old case cables or the powersupply being old.

I was thinking tommorow I have the CPU and powersupply tested over at my friends PC too see if the are broken.
 
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1LiquidPC

1LiquidPC

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Did anything else odd occur before this started, such as a power outage? If not, and nothing physically moved, it could be a board or CPU possibly. Have you tried booting without the GPU installed and using onboard? I'm not sure what code 00 means for MSI, but for ASUS boards it generally means a CPU is bad. However, this is a pretty rare occurrence. If nothing works using onboard video, I'd suspect the motherboard next given what you've tried so far. Also, while you're at it, is it possible to check the CPU and socket more closely. I suppose it's possible that there is still a bit of thermal compound that took a while to work it's way on the socket pins.
 
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Xamer95

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The only thing i remember happening and the reasoning why I restarted my pc was that my internet was lagging, I couldnt play league of legends well and thought that would fix it, went to the bathroom and just came back to the computer restarting it self all the time, hearing a clicking sound when ever it did.

If by "onboard video" you mean the DVI port from the motherboard I did try that, and still nothing.
I tried to reset the bios with a screwdriver as well. (( I did however NOT remove the GPU while i was testing the DVI with the motherboard ))

Earlier today I took out the cpu again and had a friend check and there really isnt anything out of the ordinary. I'll check again tommorow.

Here is a picture of my motherboards cpu pins:
https://i.gyazo.com/cc0a3901b11f6fbf11601a4fe7801979.jpg
(Notice on the left that one of the pins are missing its dark background, but I'm assuming it's that way by default. other than that I cannot find anything out of the ordinary, but I'm not really experienced with these sort of things.

Here is a GIF of the debug codes (rare occurance that it gives this)
https://i.gyazo.com/041200a5e2752c702b6ab6e0527ed800.gif


Here is a gif of the 00 code that happens 90 percent of the time, flashing on for a second then off with 5 seconds in between: https://i.gyazo.com/780a4b5c218c71c328fa259d7d92e9d3.gif



The next thing I'm looking to do is to start the desktop out of the case but i'm gonna have some real problems with that because the previous computer I bought they asembled the desktop and the wires are all short and jammed behind, and I can't open the backplate.

I'll also check the CPU and powersupply over at my friend tommorow so I'll see if they are faulty.





UPDATE!: I found this picture of another z97 socket and it seems that it's not missing that background in its corner:
https://imgur.com/vNVMVaU But I could be wrong because his one is upside down. and I notice on this one that he has a broken pin.
 
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Xamer95

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Hey again Liquid and thanks for your reply! I have done some testing today with my RAM CPU and GPU and they are all fully working on my friends computer.

As to your reply on the pin on the left I don't think that's compound. When I look at it it looks more like it doesn't have the backplate ( the dark golden/brass color) like all the rest, I really don't know why this is. Could it be that this is the poblem and it has taken this long for the computer to notice it? Thanks for future replies.

It looks really strange that it would just have a pocket there.
 
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1LiquidPC

1LiquidPC

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Oct 11, 2014
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Glad you were able to test w/ another PC. Since your CPU, RAM, and GPU work fine, and your system powers up but doesn't POST, it looks like a board failure. Also, were you able to verify PSU in friends computer? It does seem odd that it would be the compound after all this time. I suppose it's possible that a bit of compound is still in the socket that eventually "baked" onto a gold contact pin now causing the issue. This is just an "out there" unlikely scenario though.
 
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Xamer95

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There is a chance that i will go back there tommorow and test out his motherboard in my PC, I believe that will help out in determening that "if it works" it was the motherboard, and if it doesnt work the PSU is to blame somehow. Does that sound like a good idea and also do you believe that there would be a possibility to RMA it or remove the smudge if it is indeed a smudge.
 
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