HDD low latency, low read speed but high activity

frustrated-mixer

Commendable
May 31, 2016
1
0
1,510
Hi

I use my PC for audio production. I'm running Windows 10 on an OCZ Vertex 4 SSD (250GB). My audio application (Ableton Live) and most of my other programs are loaded onto this. My files, including audio files, are on a separate drive - Seagate Barracuda ST3000DM001 3TB (64MB cache). I'm having a hard time working because of audio drop outs. The PC is a couple of years old and this seems to be a problem that's developed over the last 6 months.

If I pull up Windows Task Manager and take a look while the PC is choking on audio, I'll typically see something like this for the Seagate drive: avg response time around 1-2ms, active time around 97% and read speed bouncing around between 5-10 MB/s. So the drive is working hard but delivering very little.

I'm not running into one of those issues where the drive is often working like crazy on trivial tasks in general. This is very specific to times when the drive is asked to deliver lots of audio files. When things are running smoothly, the read speed of the drive never routinely needs to exceed about 20 MB/s in order to keep up.

I'm happy to replace the drive if it's going bad (that seems the be the default answer on most sites) but I'm really interested to know if I'm just asking too much of the drive, whether other hardware issues might be causing it to malfunction (and would therefore likely do the same to a replacement drive), and if what I'm seeing is really that unusual.

This drive isn't heavily fragmented (2% according to Windows) or full (1.12TB used, 1.60TB free). I also have the option of just pre-loading all the audio files into RAM (I'm running 32GB) but most people, including the audio software guys, recommend against this as it can lead to out of memory errors.

I'm happy to provide addition info it it'll be useful.

Any help is greatly appreciated.

Dave

 
Solution
Hey Dave! Welcome to the community! :)

There could be an issue with the drive indeed, but let's not get ahead of ourselves. The first and most important thing is to backup your data if you haven't done so already, just to be on the safe side (standard procedure whenever there's a possible issue with a drive). After that you should try the drive with a different SATA port and cables, to see if the issue still persists. I'd also suggest that you test the drive for errors and bad sectors with its manufacturer's diagnostic tool, to see if anything out of the ordinary pops-up.

Please let me know how everything goes.
Boogieman_WD
Hey Dave! Welcome to the community! :)

There could be an issue with the drive indeed, but let's not get ahead of ourselves. The first and most important thing is to backup your data if you haven't done so already, just to be on the safe side (standard procedure whenever there's a possible issue with a drive). After that you should try the drive with a different SATA port and cables, to see if the issue still persists. I'd also suggest that you test the drive for errors and bad sectors with its manufacturer's diagnostic tool, to see if anything out of the ordinary pops-up.

Please let me know how everything goes.
Boogieman_WD
 
Solution