Hey there, saadgamer_17!
I'd suggest you attempt to connect the WD Elements using a different USB 3.0 cable and also plug it to a different port on your computer. If you have access to another PC/laptop, you should check how it will get recognized there and what the transfer rate would be like.
If the WD Elements gives you the same performance from all the USB ports on your computer, I'd strongly recommend you check your USB hub controller drivers from the motherboard/computer manufacturer's website and make sure you have the latest ones manually installed from there.
Keep me posted with the troubleshooting!
SuperSoph_WD