HDD not detected in BIOS after cleaning desktop

Darkrairoger

Commendable
Jun 1, 2016
2
0
1,510
Last weekend, I decided my desktop was too clogged up with dust and did some late spring cleaning. First, I moved all my files from my SSD onto the HDD and re-installed Windows 10 onto the SSD (I had installed the OS onto the HDD prior to purchasing the SSD). Following this, I moved all my files back on the SSD and decided to delete everything on the HDD including the ones the old Windows OS probably used. However, at that point, I took out the PC components, dusted them out, and put them back. When I started up the computer again, the HDD disappeared from the BIOS. In fact, I don't even think it powers on because no sound or vibration was present.

The HDD is a 12-month-old Seagate Constellation CS 2TB 7200RPM by the way. I tried using other SATA connectors, SATA ports, and even used the cables my SSD was attached on but with no success. I suspect the HDD suffered damage to the PCB board when I was dusting it off. I think electrical damage, water damage, shock damage, or a scratched disc are not problems because nothing unusual happened during the hour that the drive supposedly failed. There are some important files that I really want to save on it but I'm not willing to spend upwards of hundreds to thousands of dollars on data recovery. I am contemplating replacing the PCB board, but that would void my current warranty.

* Edit *
I have tested the drive on several computers and it still does not show any sign of life.

I would appreciate any tips, tricks, or guidance you may have to offer. Thank you!

 
Solution
Hey there, Darkrairoger!

This seems pretty unfortunate! :( Indeed, tampering with the hard drive physically will void the warranty and you won't be able to get a replacement from the manufacturer. Great job with the troubleshooting, though! Another thing you could try is connecting the HDD externally via a docking station or a SATA-to-USB cable with an AC adapter. Give this a try and see if you'll be able to access it.
However, I'd advise you to get in touch with them and ask them for tips and recommendations on how to retrieve your files. Unfortunately, even though it's costly, a professional data recovery assistance is your best bet on getting your data back. Either way, contact the manufacturer's customer support for help with...
Hey there, Darkrairoger!

This seems pretty unfortunate! :( Indeed, tampering with the hard drive physically will void the warranty and you won't be able to get a replacement from the manufacturer. Great job with the troubleshooting, though! Another thing you could try is connecting the HDD externally via a docking station or a SATA-to-USB cable with an AC adapter. Give this a try and see if you'll be able to access it.
However, I'd advise you to get in touch with them and ask them for tips and recommendations on how to retrieve your files. Unfortunately, even though it's costly, a professional data recovery assistance is your best bet on getting your data back. Either way, contact the manufacturer's customer support for help with this. Hopefully, they will find a way for you to retrieve the files and get that failed HDD replaced.

Best of luck!
SuperSoph_WD
 
Solution