So I have a HP ProBook 430 that I use for school and I've installed Win10 on it. I've also used a Seagate external hard drive as a backup for many files and I've also locked it with BitLocker. Earlier last month my screen was broken so I had to send it in to a IT office. When I got the laptop back, I tried to open my external hard drive with my password, but it says "incorrect password" every time after I've gotten it back from the IT office. So before I'll travel to the IT office again I would like to see if anyone here has a solution or suggestion to solve my problem.
External hard drive locked with BitLocker Win10
- Thread starter MistarRag
- Start date
Solution
bicycle_repair_man
Splendid
- Jan 10, 2014
- 5,752
- 2
- 28,960
The display problem may have resulted in a new motherboard, and if the old motherboard had a TPM chip then Bitlocker would have used this to store the decryption key.
You need to speak to the IT office. We can't offer any real help.
You need to speak to the IT office. We can't offer any real help.
TRENDING THREADS
-
Question Is in Intel i3-2100 upgradable to an Intel i5-6600
- Started by thesummers04
- Replies: 18
-
News Firefox user loses 7,470 opened tabs saved over two years after they can’t restore browsing session- Started by Admin
- Replies: 25
-
-
-
RTX 4060 Ti vs RX 7700 XT faceoff: Which midrange graphics card is superior?
- Started by Admin
- Replies: 32
-
Facebook
Twitter
Instagram