PLEASE HELP! URGENTLY IMPORTANT! DNS Unlocker

maxxa135

Commendable
May 26, 2016
16
0
1,510
On 1/6/2016 everything was working fine, at around maybe 5:30PM i had to meet up with my mates so i turned off my computer and didn't turn it on until 2/6/2016. At this point, i came back and tried to play some of my games and watch videos on YT but random adverts started popping up, a womens voice started talking about me having Malware and Adware (She talked for maybe about 20 minutes but then she stopped) , little notification boxes started popping up that my computer might have the ZEUS Virus (Which is a lie as because later i knew what was the problem), I clicked on the pause button on Youtube so obviously another tab opened up with a phishy website. Also, when i'm on Steam, it happens the same as on the internet. I basically click on the Library or something else and another Steam tab pops up but its not Steam-related tab, instead its another advert. I used Malwarebytes, CCleaner, my own Anti-Virus. Nothing, nothing detected the problem. Of course, my computer ain't holy so it found malicious files but it wasn't related to the problem i currently was having. The problem was DNS Unlocker. I did not (as far as i remember) download any files, programs etc and somehow i have it on my computer for no actual reason.People can simply uninstall DNS Unlocker through the Control Panel but for me it isn't there. Also, apparently DNS Unlocker changes your DNS settings so if i want to remove it i have to change my DNS settings because it is required. My computer didn't detect the Virus and i still get pop ups till now. I was using Chrome so i changed to Opera yesterday when i was trying to solve the problem for about 5h. Nothing, though i might start using Opera :) . I blocked all the a adverts that are incoming and at the top right of the screen it shows me the amount of websites it blocked which is 99+ all the time if i spend more than 5-10 minutes on the website. Please help me, the DNS Unlocker is absolutely killing me and i can't find it in my computer, it's undetectable. Also, when the adverts pop up or links or something it says such things like 'Ad by DNSUnlocker,Powered by DNSUnlocker' etc. Words become links too, for example, when i wrote example right now it would appear normal for the first 3 or 5 seconds after attending the website or search result, after it changes to green with the ability to being clicked on to direct you to another phishy website. Please help, it is annoying me so much and i'll love help, please give me the solution as easy and simple as possible, thank you.

-Matthias

EDIT #1

I forgot to mention, most of the time i can't click on links and when i am on YT i can't 'Browse more' when i get to the bottom of the comments and if a comment has a long conversation under it, i can't click it either. I will keep on giving problems that i did not mention.
 

maxxa135

Commendable
May 26, 2016
16
0
1,510
I don't know what restore points are and nope, as far as i know i don't have backups. And yes, i did uninstall Chrome and installed Opera which (in my opinion) is a better choice.
 

maxxa135

Commendable
May 26, 2016
16
0
1,510
If it's possible, could i have an easy and simple way, step by step instructions on how to solve my whole problem? I want to access websites, Steam etc without struggle.
 

maxxa135

Commendable
May 26, 2016
16
0
1,510
Oh, i know what it is, but i highly doubt it will work (Though i'm not an expert). Are there are ways without involving Restore Points? If not, then i guess i'll just do it.
 

whassup

Reputable
May 21, 2015
200
0
4,760
It is difficult to cure a malware infected PC without formatting and freshly installing Windows. You could try running some of the anti-malware tools below to attempt to clean your PC.

1. Zemana AntiMalware (Deep scan)

2. HitmanPro

3. Adwcleaner

4. ESET Online Scanner



 

whassup

Reputable
May 21, 2015
200
0
4,760


You should try them all in an attempt to clean the infections on your PC. All of them are small in size to download and install especially the first 3 of them.
 

maxxa135

Commendable
May 26, 2016
16
0
1,510
So considering your answers, no way of curing my PC? No programs will be useful or anything? The only way is to format my computer, deleting everything with it? Or there's another solution?
 

USAFRet

Titan
Moderator


As above, you can try the malware eradication applications.
But none of them, nor any antivirus, are 100% guaranteed.

Given the level of weirdness that you are seeing....
Either a known good backup, or wipe and reinstall.

Also, when stuff like this happens, you need to stop whatever you are doing and deal with it.
No Steam, no continuing with youtube, no changing browsers...nada.
Fix the issue.
 

maxxa135

Commendable
May 26, 2016
16
0
1,510
I don't use Steam so far but i do use other websites such as YT but no Facebook. I can't backup or restore my computer because it is only allowing me to restore it to yesterday which is the date the Virus already infected my computer.
 

maxxa135

Commendable
May 26, 2016
16
0
1,510
Yep, i just ended up formating my computer, changed system to 64bit Windows 8.1 Pro as well. Its gone i guess, but i am having another problem. (not to do with the computer/system)