My computer turns itself off after about 1hr of playing certain games, Please help :(

faris_1 · Jun 3, 2016

okay, so I have recently built my own gaming PC, it is my first ever build. After about 2 months I noticed that on games such as: GTA 5, ETS2 & CMS15, my computer just turns off randomly. I have searched everywhere but still have not found the fix/cause. My specs are:

CPU: Intel core I5 6600k skylake
GPU: GTX 970 ssc (super super clocked)
motherboard: Asus maximus viii ranger
Ram: hyperx ddr4 8gb (1 stick)
PSU: EVGA 1000W
HDD: 2 internal (1=1TB & 1=500GB)
EXT HDD: 1 external (1TB)
Optical Drives: 1 CD/DVD reader
Fans: all stock with case
case: Zalman Z11 Neo
CPU cooler: CoolerMaster Hyper 212 EVO

any questions im happy to answer aswell.

Ryan_78 · Jun 3, 2016

Check your temps? Are they too high? Keep CPU under 70C and GPU under 85C

Shutdowns may be due to overheating components.

faris_1 · Jun 3, 2016

yeah i have checked the temperatures and they seem fine. The other day I did realise that my gpu was very hot after I was gaming could this be the problem?

Ironsounds · Jun 3, 2016

Hello... 1) as a "Simple Test" remove a cover from your case to determine if it's case heat problem.

faris_1 · Jun 3, 2016

okay thanks i will check that now, do you mean while the computer is running?

Ironsounds · Jun 3, 2016

Hello... 2) Turn off the Power and un-plug the PS from the wall as a "safety pre-caution always" B )

faris_1 · Jun 3, 2016

okay i have checked and its cool inside, little heat coming from graphics card

Ironsounds · Jun 3, 2016

Hello... 3) Start playing and see if you are getting the same or different result now... ( turning off randomly ) report back.

faris_1 · Jun 3, 2016

It worked, however I dont want to have my case open?

Ironsounds · Jun 3, 2016

Hello... Yes I agree... this is a "simple test" the test is not over... give it 24 hours? or "Abort Test" ? ... it's your own decision when too B )
3) Are you in Spring/Summer hot weather in your location/room?

faris_1 · Jun 3, 2016

well I think it worked, I will definitely give it a thorough check tomorrow, As im going to sleep now, hope I can speak tomorrow.

faris_1 · Jun 3, 2016

i am in a room and its quite cool sort of normal room temprature.

faris_1 · Jun 4, 2016

okay, so lastnight I tested it and the game worked for around 3hrs and then shutoff so I think its a heat problem, but how can I fix this?

Ryan_78 · Jun 4, 2016

make sure you have enough airflow in your case. how are your current fans layed out?

Ironsounds · Jun 4, 2016

Hello... Lets see what your Windows OS is reporting... right click Computer-Manage-System Tools-Event viewer-Windows Logs-System
Look over the errors from the last 24 hours of our "Simple Test" Look for the Files/drivers/Apps/hardware associated with the errors reported... Report back.

faris_1 · Jun 6, 2016

Hi i have been afk for a few days, I am not sure how to follow the last message are you able to acess team viewer and help me?

faris_1 · Jul 17, 2016

hi, i have checked the errors and there arent any for certain games that my computer shutsdown from, If any of you could help me on teamviewer that would be most appreciated.

faris_1 · Jul 17, 2016

I managed to find an error for the game that makes my computer shutdown, + System

- Provider

[ Name] Application Error

- EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2016-06-02T16:58:23.398126400Z

EventRecordID 5317

Channel Application

Computer Fazz3r08-PC

Security

- EventData

eurotrucks2.exe
1.23.1.1
570ccf03
eurotrucks2.exe
1.23.1.1
570ccf03
c0000005
00000000005f6b6a
2814
01d1bceff00c5a6e
F:\gamez\steam\steamapps\common\Euro Truck Simulator 2\bin\win_x64\eurotrucks2.exe
F:\gamez\steam\steamapps\common\Euro Truck Simulator 2\bin\win_x64\eurotrucks2.exe
8f0aa1a6-faff-4741-a95a-9c3a42a32aa2

My computer turns itself off after about 1hr of playing certain games, Please help :(

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