AMD Graphics card possible failure?

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Guest

Guest
I cant find anything else on the forms that describes exactly what Im dealing with.

I have an r7 300 from a while back

My graphics card was working fine until randomly it started displaying two thick white vertical lines and failing on boot. I have no idea why this started, and just want to know if there is a way to fix it. See the attached photo for reference on what im experiencing. I've gotten it to work before through messing with it for a few hours, but it just happens again after the computer is restarted.

The integrated graphics work fine on the monitor, just have the screen tearing or whatever is happening when using the graphics card.

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Solution
If you really want to know.

If you have two vertical lines on the display screen the moment you power your system on and it is at the point of showing the bios post, or a set splash screen of the system to mask the bios post tests.

It either relates to three things.

The first is the actual gpu of the card is getting very hot, meaning the cooler on the card is not fitted right and is not contacting the gpu chip under it.

Remove the cooler via the four screws on the back of the card.
Wipe off any old thermal paste on the gpu die, and the base of the cooler contacting with the gpu die.
Apply some clean thermal paste.

Clamp the cooler back onto the card.
Visually check the cooler for any dust build up in the cooling fins of the cooler...

Geekwad

Admirable
It certainly could be failing. Testing it in another working system would certainly rule that in/out.

What is it exactly, and what does the rest of your system look like (please list full specs with make and model numbers)?

Also, are all of your drivers up to date and are the stripes permanent or do they come and go?
 
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Guest

Guest
Do you mean test with another computer or do you actually mean check if the monitor is bad, because the integrated graphics from the CPU works fine on the monitor. I dont think it is a PCI slot problem but i dont know if the card just died on me or if there is a way to fix it. I've got it to work before it just happens again though
 
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Guest

Guest




Testing on another computer isnt really an option as I have no access to another computer.

It is an R7 300 & The rest of my system consists of:

Intel Core I5-4690k CPU @ 3.5GHz
MSI Z97-G45
Cooler Master V8
Corsair Vengeance Pro 16GB (2x8GB) DDR3 2400MHz PC3 19200 Desktop RAM, Red
EVGA SuperNOVA 750 G2 80+ GOLD, 750W ECO Mode Fully Modular NVIDIA SLI and Crossfire Ready 220-G2-0750-XR
Windows 10 64bit version 1511

I dont have the model numbers for all the parts on hand as I dont have the time to take apart my system right now nor do i have the original packaging. Sorry!

Everything should be updated i just downloaded and installed all the latest drivers for my card and the catalyst control center. Whenever I try to open it however it says the drivers are not installed or are not functioning properly, or no graphics card is installed. Even though i am clearly using the graphics card.

The stripes are permanent as far as I know. I have not seen them leave the screen except for the 1 time i somehow managed to fix the problem
 
If you really want to know.

If you have two vertical lines on the display screen the moment you power your system on and it is at the point of showing the bios post, or a set splash screen of the system to mask the bios post tests.

It either relates to three things.

The first is the actual gpu of the card is getting very hot, meaning the cooler on the card is not fitted right and is not contacting the gpu chip under it.

Remove the cooler via the four screws on the back of the card.
Wipe off any old thermal paste on the gpu die, and the base of the cooler contacting with the gpu die.
Apply some clean thermal paste.

Clamp the cooler back onto the card.
Visually check the cooler for any dust build up in the cooling fins of the cooler and remove the dust.

Test the card.

If it still produces two lines, it related to either memory soldered onto the card and the solder points of them having a bad contact with the circuit board of the graphics card.

Or that the actual Gpu chip on the card is suffering from the same problem of bad, or broken solder contacts.

The only way to fix this is to heat the card so the solder contacts of both the gpu chip, or memory chips make contact with the points on the circuit board again.

By heating and re flowing the solder contacts.

If at this point when re testing the card the lines still exist it relates to physical damage to the gpu chip of the graphics card. due to excess heat.
 
Solution
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Guest

Guest



I will try the first option you stated. If that doesnt work, im probably just going to upgrade to an r9 300 and call it a day. The card is dated anyways, i just wanted to see if i could squeeze any more life out of it before upgrading. Thanks for your help!