Asus Strix r9 380x screen goes black or no signal when installing display drivers

mykill_099 · Jun 5, 2016

Hello everyone, so I have a graphics card Asus Strix r9 380x. So the problem is that when I install the display driver when it reboots monitor goes black or no signal, But i can go to safe mode and system restore it.

I'am using a LG tv hdmi connection.

Someone please help me with this problem

Thank you

Specs:
-corsair cx 650M
-h170 pro gaming
-i5 6600
-corsair 1x8 vengeance lpx
-Samsung HDD 161GJ 160gb

video
https://www.youtube.com/watch?v=4pnRe7addBs

maikutech · Jun 6, 2016

So before the driver it works fine, but after the driver install it doesn't work right ?
Which driver version do you have by chance ?

mykill_099 · Jun 6, 2016

maikutech :

Yes, it works fine, but when I install the display driver and reboots, after windows loading it shows no signals.
I have already installed the latest driver on Asus support and install it again same thing happens.

video
https://www.youtube.com/watch?v=4pnRe7addBs

Martell1977 · Jun 6, 2016

Have you tried the latest driver from AMD?

Run DDU (Display Drive uninstaller) to remove the ASUS driver and install the AMD one.

mykill_099 · Jun 6, 2016

Martell1977 :

Yes I already did that but same problem

video
https://www.youtube.com/watch?v=4pnRe7addBs

maikutech · Jun 6, 2016

I suggest you call asus https://www.asus.com/us/support/callus
It is a driver problem, if you can boot into safemode, go to control panel.
Remove the driver that way, and try catalyst suite 15.11.
http://support.amd.com/en-us/kb-articles/Pages/latest-catalyst-windows-beta.aspx

This is why I don't bother with amd/ati cards, their drivers are always a nightmare to deal with.

mykill_099 · Jun 6, 2016

maikutech :

Already solve the problem sir

Thank you for the help. I just plug it to a another bigger TV and it work, i'll just buy a HDMI monitor....

maikutech · Jun 6, 2016

Sweet I'm glad it worked, have a good time with it and remember to choose nvidia on your next rebuild or upgrading.

Mihael_2 · Jul 1, 2016

Yeah i got the same problem after i installed the newest driver update yesterday it wont post anymore but if i plug my hdmi cable into my motherboard iGPU it works idk what to do

maikutech · Jul 1, 2016

Sometimes you gotta do what you need to do, if the old drivers worked for the card.
Uninstall the new drivers and put the stable drivers you had downloaded back in it.
Once its done, all you can do is pray to jesus christ that maybe sometime soon amd will get act right and release stable drivers.

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