i just got hyperx cloud 2's and when i plug them with usb i get no sound or mic but when i plug in the cord into my jack i get sound or a working mic. the headset comes with a tool that plugs your headset into a mic and headphone jack when i use this i only get sound in one ear left or right. if i plug it in with the port to the left i can only hear out my left ear and if i plug it in to the right i can only hear out of the right ear... its very weird, and again if i plug my jack from my headset straight into the audio jack i can hear fine, but then i dont have a mic and thats the whole point of a headset, i need to ave my mic working and my sound any ideas? (btw the usb will never work i can already tell since my computer never detects things like razer mice or keyboards in programs so it has to be right into a jack.)
https://www.google.com/search?q=hyper+x+cloud+2+jack&espv=2&biw=1366&bih=705&source=lnms&tbm=isch&sa=X&ved=0ahUKEwiix4n-k5nNAhUGSFIKHVJ8AHkQ_AUIBygC#imgrc=5nKRYizYDvJUOM%3A
all the way to the left is the jack adapter they send that cause my sound to be through left or right
https://www.google.com/search?q=hyper+x+cloud+2+jack&espv=2&biw=1366&bih=705&source=lnms&tbm=isch&sa=X&ved=0ahUKEwiix4n-k5nNAhUGSFIKHVJ8AHkQ_AUIBygC#imgrc=5nKRYizYDvJUOM%3A
all the way to the left is the jack adapter they send that cause my sound to be through left or right