Computer hanging until I restart it after replacing CPU and MOBO

NoahThePerson

Commendable
Jun 9, 2016
5
0
1,510
Alright, so recently my computer had a pretty bad power surge which caused the motherboard and CPU to fry, causing me to replace them with an AMD 9590fx, and the ASUS Sabertooth 990fx R2.0; as for my other specs, I have 16 gb of G.SKILL Ripjaws X ram, EVGA Geforce GTX 970 ACX 2.0 for GPU, Titan 1000w power supply, a Sandisk 128GB SSD, a 1TB Seagate Barracuda HDD, and a Cooler Master Seidon 120v liquid cooler. The only thing I changed after replacing the parts was upgrading my old ASrock 970 to the ASUS Sabertooth. The problem is that whenever I am gaming or doing anything that stresses the computer like editing or downloading a lot of things, my computer's screen will hang until I turn it off. I have tried a great many things to stop this including clearing my cache, readjusting wires in my case, and even adding more case fans. This problem never occurred until after replacing the parts because of the power surge. Any help I can get on this issue will be greatly appreciated.
 
Solution


Considering what happened to your computer I am not surprised that both are shot.

NoahThePerson

Commendable
Jun 9, 2016
5
0
1,510


I am using a Cooler Master Seidon (I don't think that is the problem because whenever I check temps they peak at 55) and the only critical message I got was, "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

 

Rogue Leader

It's a trap!
Moderator
Ok there should be some codes and stuff on those errors, it probably should be something like Kernel Power 41.

If it is and you did not replace the PSU after the power surge, I would be the PSU is damaged as well. The only other thing it could be is your memory, but you can easily rule that out by running memtest86 www.memtest86.com to test your memory. One or the other (or both) are bad. Most likely the PSU.
 

NoahThePerson

Commendable
Jun 9, 2016
5
0
1,510



It does say kernel-power, but I believe that is because i have to force it to shut off by the holding the computers power button after it starts to hang.

 

Rogue Leader

It's a trap!
Moderator
Yes that will cause a Kernel power error. Do you see any other errors at the same time in event viewer? Also have you run the memory test?

My concerns are of course the stability of the rest of your hardware if you managed to fry the mobo and CPU its possible everything got messed up in some way.
 

NoahThePerson

Commendable
Jun 9, 2016
5
0
1,510



Well something that doesn't seem to good is when I run a memory test (both memtest86 and windows one) the computer shuts off a few seconds in. As far as other errors and warnings, the only other source is kernel-Pnp
 

Rogue Leader

It's a trap!
Moderator
OK so I would say being that you have a new motherboard and CPU your memory is bad. Thats the first thing to replace, and work from there. Kernel Pnp is memory related as well so it makes sense. I am hopeful that the problem ends there, but we can't be sure without first replacing the memory and continuing to test.
 

NoahThePerson

Commendable
Jun 9, 2016
5
0
1,510


Just an added thing, I've tested both sticks on their own and the same results, is it normal for both sticks to be fried?
 

Rogue Leader

It's a trap!
Moderator


Considering what happened to your computer I am not surprised that both are shot.
 
Solution