RAM and MOBO not working together? Help

saniityy

Commendable
Jun 10, 2016
9
0
1,510
My brother sent me his old CPU, MOBO, and RAM that he was using when he upgraded. He was using a GIGABYTE GA-Z87X-UD3H with G.SKILL RIPJAWS F3-12800CL9D-8GBRL 4Gx2. When i hooked everything up properly, it did not work with 2 sticks, but only with one. So I swapped them and they worked fine, each one individually, but not together. Can anyone tell me why please?
 
Solution
Sounds like a defective motherboard or CPU. Usually the system doesn't POST in dual channel, but in your case it does POST, so one of the two is having a problem with dual channel. This is of course considering everything is installed properly and there are no slightly altered CPU socket pins

saniityy

Commendable
Jun 10, 2016
9
0
1,510


Sorry. Should have been more specific with what I did. I've moved the ram around to the proper slots, reset the bios, pulled the CMOS battery, tweaked some bios settings switched channels. The only thing that worked was putting them in different channels and that worked. I can't seem to get anything to work.
 
Hello... Oh... You got them too work... just not TOGETHER in Dual channel or single channel modes... and the only other thing also not covered here IS... the MB manual/PDF recommendation for your desired use/install. (HINT) the slots have #'s and order to them B )

1) How long did you have battery removed for?
 

saniityy

Commendable
Jun 10, 2016
9
0
1,510
What exactly do you mean CMOS jumper? Sorry, this is the first decent mobo that I've owned so I haven't taken care of these things much before. Like a switch? I believe it has two switches in the board for BIOS settings, then two buttons for CMOS reset I believe
 

saniityy

Commendable
Jun 10, 2016
9
0
1,510


I've had the battery out for about 10 minutes now and I'll leave it a little longer.

I just find it silly that he used it with no issues and left it as is and sent it on over. Some of my other colleagues said that the mobo won't take the ram, where he had no issues with it at all
 
Hello... 2) Try cleaning the ram stick gold connectors with rubbing alcohol... keep re-inserting the sticks and clearing the CMOS... Be patient here... if you said it worked before, it will again... it will suddenly start reading them after a few attemps... there are a lot very small electrical connection there. B )
 

saniityy

Commendable
Jun 10, 2016
9
0
1,510


What should I clean it with. A qtip? And then let it air dry or dry it with a qtip?

I just feel out of luck. I tried it with my old ram sticks as well and not able to boot and having the exact same issue, both sticks working when by themselves, but not together
 
Hello... "Do not loss faith my good man"... Qtip is perfect!!! the alcohol dries pretty fast... you will be able to see it DRY in a few minutes/seconds. the Bio's need to read them together in the proper Slots!!! after the Cmos clear... and will auto set them into the system. B )
 

saniityy

Commendable
Jun 10, 2016
9
0
1,510
No difference after cleaning. Still the same issue persists after a reset bios and cleaning of the ram sticks. I feel like i'm running out of options here. Pretty tight on money, and i know that RAM isint too expensive, but every dollar at this point counts. If there are any more suggestions, feel free to let them out. I'd love to hear any. Thanks