my pc works well with my LAN cable but my ps4 shows WS-37397-9 error when i try to connect to playstation network !!! HELP
- Thread starter The G-Man
- Start date
Solution
iXeon
Honorable
- Jul 6, 2015
- 410
- 0
- 11,160
you can try this:
Step 1: Turn off the PlayStation 4 by pressing the power button on the front panel. The power indicator will blink for a few moments before turning off.
Step 2: Once the PlayStation 4 is off, press and hold the power button. Release it after you've heard two beeps: one when you initially press, and another 7 seconds later.
Step 3: Connect the DualShock 4 controller with the provided USB cable and press the PS button on the controller.
Step 4: From the list of options select Rebuild Database and press “X”. Once the process is complete the PS4 will restart.
Step 5: Run the Internet connection test at [Settings] > [Network] > [Test Internet Connection] and make sure you can connect to the network.
Step 1: Turn off the PlayStation 4 by pressing the power button on the front panel. The power indicator will blink for a few moments before turning off.
Step 2: Once the PlayStation 4 is off, press and hold the power button. Release it after you've heard two beeps: one when you initially press, and another 7 seconds later.
Step 3: Connect the DualShock 4 controller with the provided USB cable and press the PS button on the controller.
Step 4: From the list of options select Rebuild Database and press “X”. Once the process is complete the PS4 will restart.
Step 5: Run the Internet connection test at [Settings] > [Network] > [Test Internet Connection] and make sure you can connect to the network.
iXeon
Honorable
- Jul 6, 2015
- 410
- 0
- 11,160
did you set any proxies or dns servers in the lan configuration? if you did you need to select the manual config of the LAN and then select anything in default.
if that didn't work try to reset the modem , change the lan cable or the lan port.
and if also that didn't work check out this video:
https://www.youtube.com/watch?v=TD4DTldeIcs
if that didn't work try to reset the modem , change the lan cable or the lan port.
and if also that didn't work check out this video:
https://www.youtube.com/watch?v=TD4DTldeIcs
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