I've been having video game troubles that have been going on for way too long (just like this title)

w_e123

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Jan 17, 2015
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Specs: https://goo.gl/j28zyT

This is a long post, PLEASE bare with it. I have also posted my problem on previous sites these are the links:
https://goo.gl/CYTXuP https://goo.gl/X2ytc4 https://goo.gl/zGIub4
This is to give you a general idea and background of my problems, I also posted on this site before but I cant find them

Problem: OK so I bought the PC above 2.5 years ago (January 2014) and I have had problems for as long as I remember, and because I am stupid never did anything about them. So first of all I would like to say that I don't usually play games that require lot of power, my main game being Runescape, which runs fine, and this is why I have ignored the problem for so long. Recently however, Runescape's graphics where updated and problems started to arise.

Let me explain further, so for a long time, whenever I played games which required some more power, such as FIFA, GTA, RUST, ESO and so on, I would start to see green (or purple shaped on FIFA) boxes and polygons randomly flashing on the screen until finally it would crash. I fixed the one on FIFA by turning on adaptive V-sync, but for GTA and other games I never fixed it until recently. Since Runescape made the upgrade I talked about earlier, these same green flashes started happening on it aswell until it would crash, I searched a bit online and I found it was about temperature so I turned the fan on full by downloading MSI afterburner and the same thing did not happen, so I started using it for RUST and GTA, I have not seen these flashes since.

Obviously that was not the end to my problems or I would not be here. So first of all I would like to say that games such as dark souls 1 and 2 have never given me any problems, and not all games give me problems. So after fixing this problem, a new one emerged. Basically, games such as Elder scrolls online, GTA V, and Rust, randomly freeze and I can still hear the game audio, and I can still control my character, but I cannot alt-tab, I would have to ctrl+alt+del and then the game would crash, usually resulting in the message, display driver has stopped working. This freeze happens randomly, sometimes after a few seconds, sometimes minutes or more. I tried running virus scans, checking the temps of both CPU and GPU which are fine, running as administrator, playing around with vysnc, and a bunch of Geforce experience settings, formatted the PC, and 2 days ago took it to the PC store I bought the computer from. They had it for 2 days and concluded that it was my antivirus interfering with the games. They removed the antivirus and I tested it out today. ESO is still freezing like before and so is rust. I didn't test it out on GTA yet but I'm sure that it ill freeze. After being disappointing that the problem is still there, i tried a few things myself that did not work. I removed all NVIDIA things with DDU and installed a much older driver. The only change I saw was that when the game freezes I can no longer control the character and I have to wait for ctrl+alt+del to work, so it is more of a step backward.

Sorry for the long post please ask me anything you want for any information you may need, I will try my best to co-oprate so that someday I will fix this problem. THANKYOU

EDIT: I found my previous posts on this website, just to give a better background of my problems
http://goo.gl/XTPRwV http://goo.gl/rEWlpS
 
I see from your Speccy readout that your DIMMs are running in single channel mode, so you may have them in the wrong slots or incorrectly timed in your Bios. They should be installed in the first and third slot.
Please list the exact specs of your DIMMs p/n and manufacturer and the PSU.
Make sure to install the latest driver for your GTX 770 as that card should certainly handle the games you speak of.
 
Regarding your DIMMs, If you do not have the box they came in, you can get details from CPUz (download and install)in Windows from the memory tab and SPD info tab.Info would also be on the DIMMs themselves.
You should be able to open the front panel of your case and view details of your PSU.

We have only started to trouble shoot your issue as there may be other things causing your problem.
You will have to conduct a Memtest86+on your DIMMs as one may be failing. Load Memtest86+ to a USB stick and boot from the USB.

It will be a matter of elimination, for example, you may have bent pins in the MB socket, or your PSU may be the cause.
Some of these things you may not be able to do yourself, but all will have to be checked.

I gather your level of confidence in doing some of these things is not high, however it is all a matter of learning your system and detail instruction will be given should you need it. If you follow the advice carefully, we will get to a conclusion.

 

w_e123

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Jan 17, 2015
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OK so I'm starting step by step, I downloaded CPUZ and got this information:

Memory tab: https://i.gyazo.com/1e97f144ea2e01e3acf7de947ae72070.png
SPD tab slot 1: https://i.gyazo.com/ad96dea7780029fa98c8027f16706629.png
SPD tan slot 2: https://i.gyazo.com/67aa9b55fa44e91c47166ff250bcc944.png

Slot 3 and 4 where greyed out.
I'm going to use memtest now.
 
FYI, Your Kingston DIMMs have an XMP profile and you can gain performance and stability by keying in the SPD info in your BIOS.
you will have to manually key in your XMP profile for primary timings and voltage.
Your current settings are for 666MHz and your XMP is 800MHz.
Are you familiar with your Bios? if not I can guide you
 

w_e123

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Please do, I have no idea what's going on.
 

w_e123

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I don't have the manual but I will search for some information online, thank-you for your help, I will get the memtest done.
 

w_e123

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Jan 17, 2015
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OK so I ran the memtest, and after 2 passes and 4 and a half hours no errors where found. I'm beginning to suspect that the problem is coming from my GPU
 
Yes me too. Good you have eliminated your DIMMs as the culprit.
Lets do a stress test on the GPU. I use EVGA Precision X16 for stress testing and at the same time monitoring my voltages and temperatures using HWMonitor.
You can use MSI afterburner if your use to it. Take a screen shot or note the results and report back. Sometimes you will get a BSOD so monitor constantly to see how high the temperature goes. Leave settings at default without OCing.
 

w_e123

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What program should I use to benchmark? I have Valley benchmark on my PC. Also how do I do it exactly? I open the program, press benchmark on the top left, and then for how long do I let it? Also what graphics settings do I choose? Thanks for all your help btw.
 

w_e123

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OK so I ran the Benchmark valley. I will be doing some different tests.

1st test with these settings: https://goo.gl/OtWpoZ

Was horrible, while my maximum fps was 60, when scenes changed the fps got to a minimum of 5, and eventually the program crashed after around 4 scenes. This is the MSI afterburner information I managed to screen cap right after the crash: https://goo.gl/qoUGjV . There was a Windows error that said display driver has stopped working, and also another Windows pop-up that said something along the lines of: "Stopped form accessing graphics hardware". (I couldn't find it in the error log)

2nd test with these settings: https://goo.gl/WKJqSf

Again, same results the fps was better but the program crashed after about 5 scenes. Notice in this: https://goo.gl/wDnWWH afterburner screen cap that the crash seems to occur when the GPU usage reaches 100%. What seems weird to me is that this is not how normal games freeze or crash, but there is still a problem.

3rd and final test until you reply, just in case I'm messing something up. Settings: https://goo.gl/ZOPnQu

I knew this one would work, because I had the same thing in Rust. I maxed the graphics, but used DX9. It was not easy sailing tough, as I saw those green flickering things about 2 or 3 times, and also when scenes switched the game would almost crash, I would see a black screen, and my mouse with the loading circle on it for a couple of second, then it resumed. This happened between every scene. Here is the afterburner screen cap: https://goo.gl/QEbdZ2 Those big decreases in GPU usage is when the black screen happened between scenes. I saved the score log but could not find it, even tough I'm certain I saved it on my desktop. I was just wondering what you make of this, and thanks again for all your help.
 
Try another run with the core voltage maxed out and fan speed to max. Although it is just a benchmark, its still a good indicator of stability.
I will try to find a suitable stability tester. something like furmark.
If you run Furmark, monitor temps closely and stop it if temps go above 80c
 

w_e123

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The store that I gave the PC to test used fur mark because I found it on my desktop, also at one point the benchmark I just ran reached 97C. Hope that that's not bad. I will run a benchmark like you said.
 

w_e123

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OK so I ran the benchmark with these settings: https://goo.gl/UOgQcT and after about 7 scenes, which is a little longer then before, the program crashed, and I got this afterburner screen cap https://goo.gl/mJ22k1 I saw another flash of that green light and the screen went black between scenes, so basically the same result as before. You mentioned that I should put the fan speed on 100% and I just wanted to tell you that the temps you saw in the previous test I did were all with 100% since I have this fan speed curve: https://goo.gl/xzPOGQ so I don't know if 97C is a bad temp with 100% fan speed.
 

w_e123

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Yes I ran it and stopped it as soon at is hit 80C. Somehow the screenshot I took didn't save and I accidentaly uploaded an earlier one. Do you want a screenshot of the furmark when it hits 80C?
 

w_e123

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Sorry for the long time to reply, for some reason it would not let me take a screen cap of furmark. I even tried to take a picture with my phone and transfer to my PC but it's not working either. So here are the thing that where being displayed when 80C was reach on furmark:

FurMark v1.17.0.0 - Burn-in Test, 1920x1080 (8x MSAA)
Frames:4513 - TIME:00:05:00 - FPS15 (MIN:15, MAX:16, AVG:15)
>openGL renderer: GeForce GTX 770/PCIe/SSE2
> GPU 1 (NVIDIA GeForce GTX 770) - core 1149MHz/78C/83%, mem: 3585MHz/19%, GPU Power: 67.6% TDP, fan 100%, limits:[power:0, temp:0, volt:0, OV:0]
-F1:toggle help

And the values at the bottom:

GPU1:79C(min:47C-max:79C)

I realized that this test took 5 minutes to get to 80C whilst the other ones I did took less than 3 and where rising at a much higher rate. The way the temps are behaving are not consistent, which is bad news for troubleshooting I think. Anyways sorry again for the late reply and thanks for sticking around.

 

cukpok

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Jun 6, 2016
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STEP ZERO.

FORMAT INSTALL WINDOWS 7 64 BITS

Step 1.-

STALL SPEEDFAN BY ALMICO DEVELOPER

step2.-

enter to NVIDIA graphics card and DOWNLOAD DRIVERS YOUR GPU.

step 3.-

unpack the packege of the drivers. UNPACK IT ......... /////DO NOT INSTALL THE DRIVER WHIT SETUP APLICATION/////

STEP 4.-

install drivers grafics card using , device manager administrator , right clic my pc or computer icon go to dvice manager , clic dysplay adadpter, ang raght clic video device----- update driver and the select the folder whit drivers crimson UUUUNNNPPPPACKKKKEEETTTTTT.

STEP.-

POST sped fan capture of main page and to see real fan speed and temps with speedfan readings, for me sonds like artifact of your gpu.


you have something like this?

http://www.playtool.com/pages/artifacts/badgpu.jpg

http://i.imgur.com/xpGug1R.jpg

http://cdn.overclock.net/4/47/47397217_vbattach106022.jpeg
 

w_e123

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Well I used to have those artifacts, but nothing as serious as that. I only saw a very few amount during the benchmark.
 

cukpok

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can you post a image ? maybe sounds like gpu overheating. and your gpu is diyng maybe , i dont know, i need to a image of the error.