Computer randomly shutdowns I need help

rwgreene

Reputable
Oct 12, 2014
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4,510
I have made multiple threads about this issue with my computer and I'm hoping this will be the last. My computer has been shutting down randomly for a couple weeks now. I have tried a new psu and motherboard but with no luck. I originally had a evga 500w psu then bought a corsiar cx750W thinking that i needed more wattage. After the problem continued I bought a new motherboard to try and fix it. After the shutdowns continued I bought another psu at best buy to make sure that the motherboard wasn't at fault. After installing the new psu (TR2 600W) my computer worked flawlessly for a whole day. I played witcher 3 and some hearthstone with no problems. Today I was watching netflix and my computer shutoff. I'm so frustrated because everything I try doesn't help.
These are the other things I have already tried.
- I factory reset my computer and reinstalled windows 10
- I have checked all connections for my computer multiple times and everything seems to be in connected properly
- I have tried different outlets and other surge protectors with no luck, (I even tried at my parent's house with their outlets and I still had shutdowns)
- I monitor my gpu and cpu temps and my cpu sometimes reaches mid 70's while gaming and have already ordered another heatsink to try and lower. However If i can play witcher 3 all day and it doesnt crash but then the following day just watch netfilx and have it crash I do not think heating the cause of my shutdowns
- I have performed stress tests on my ram and gpu with no problems
- I have tried isolating ram and even removing both rams but It has still shutdown

I don't know what to do anymore. I am thinking of maybe taking it somewhere to see if a professional knows the problem but from what i've heard and read there are many times where they dont really know and they just suggest its a virus or something. The shutdowns are random but if I keep turning on my computer after a shutdown it will progressively get worse to where my computer will not turn on for more than 10-15 seconds. There is no blue screen just an instant shutdown and when I check the event viewer the shutdown is marked with kernel power 41 or something similar I'm not 100%. Thanks in advance to anyone who has input or is trying to help, here are my pc specs:
AMD fx 6300
Radeon r9 270x (saphire edition i believe)
MSI 970 gaming motherboard
current cpu is TR2 600W but I filed a warrantly claim on my corsair because I thought that was the problem and should be getting a new one soon
8gb ddr 3 ram (stock ram that came with computer)
 
Solution
When you run the cpu under that high temp, which may or may not damage the cpu. You can check the cpu to see there is any burn mark or not, and try it with the new cooler.
Yes, the corsair cx has the poor caps, but for your PC ( fx 6300+ r9 270X) that cx750 can handle it. So you may use the software like HWiNFO64 to check the +3.3V, +5V, and +12V to see they will meet the standard or not. Or go into the BIOS, maybe in hardware monitor section ( may check the MB manual ) you can read those voltages too.
HWiNFO64 http://www.hwinfo.com/download.php
PSU Voltage Tolerances http://pcsupport.about.com/od/insidethepc/a/power-supply-voltage-tolerance.htm
I monitor my gpu and cpu temps and my cpu sometimes reaches mid 70's while gaming
That is problem. The fx6300 has the maximum operating temperature=70.5°C, but the PC will shut down before the temp will reach 70.5°C.
You may try one more time to monitor the temp while gaming to see the PC will do the same or not. If yes, you should open the side panel and use the Fan ( like the portable table fan) to blow air forward the PC, when wait for the new cooler.
 

rwgreene

Reputable
Oct 12, 2014
21
0
4,510


My new heastink and fan come in tomorrow so I'll have to see how much that helps. Is there anyway my cpu is fried or has gone bad due to long exposure of high heat? I only started monitoring my temps after the shutdowns started so I'm not sure if it was overheating before and or how long. I have also read that the corsair cx750 and corsair in general are bad psus in general. Does that seem right to you? If so what would be a better psu?
 
When you run the cpu under that high temp, which may or may not damage the cpu. You can check the cpu to see there is any burn mark or not, and try it with the new cooler.
Yes, the corsair cx has the poor caps, but for your PC ( fx 6300+ r9 270X) that cx750 can handle it. So you may use the software like HWiNFO64 to check the +3.3V, +5V, and +12V to see they will meet the standard or not. Or go into the BIOS, maybe in hardware monitor section ( may check the MB manual ) you can read those voltages too.
HWiNFO64 http://www.hwinfo.com/download.php
PSU Voltage Tolerances http://pcsupport.about.com/od/insidethepc/a/power-supply-voltage-tolerance.htm
 
Solution