RAM - Installed memory does not equal the actual physical memory

FlexGo

Commendable
Jun 13, 2016
3
0
1,510
In windows 10, i'm having a RAM issue.

The total installed memory is 16.00 GB. (8 GB x 2)
However, in system & BIOS, it shows 8 GB installed RAM.

I tried to individually test RAM stick... And when 1 x 8 GB installed, Installed Memory shows 4.00 GB. Looks like my system only recognizes half of what is physically installed.

Any help on how to fix that?

Thanks!
 

jdcranke07

Honorable


Did you install Windows 10 x86 (32-bit) or x64 (64-bit)?
 

FlexGo

Commendable
Jun 13, 2016
3
0
1,510


64-Bit operating System, with x64 based processor.