Kernel-power, event ID 41

Jan_23 · Jun 13, 2016

Hello Toms,

I have a new computer I built a couple months ago, but I have run into an issue. I have had my computer randomly shut down on me up to 5 time's an hour. ifirst had a power supply of 550 Watt than i upgraded to an 750Watt power supply, but my pc still shuts down from time to time up to 2 times on a evening. I am trying to narrow down the cause (driver, hardware, electrical, ect.)

The only thing I am seeing in Event Viewer is.

+ System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 3

Level 1

Task 63

Opcode 0

Keywords 0x8000400000000002

- TimeCreated

[ SystemTime] 2016-06-13T21:59:06.653498900Z

EventRecordID 8035

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer DESTOP-JAN

- Security

[ UserID] S-1-5-18

- EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0

my pc parts are:
motherboard: MSI 970 gaming
power supply: Cooler Master GM Series G750M - 750W
ram: HyperX Fury - DDR3 1866Mhz CL10 Kit Rood - 16GB
video card: Asus Radeon R9 390 - Strix DirectCU III OC Gaming - 8GB GDDR5
CPU: AMD FX-8350 Black Edition - Boxed
CPU cooler: Cooler Master V8

P.S. srry for my bed english and thanks for your help

Guest · Jun 14, 2016

Hi, can you provide me the specs of your pc? I am also experiencing this.

Maybe I can help.

Jan_23 · Jun 15, 2016

my pc parts are:
motherboard: MSI 970 gaming
power supply: Cooler Master GM Series G750M - 750W
ram: HyperX Fury - DDR3 1866Mhz CL10 Kit Rood - 16GB
video card: Asus Radeon R9 390 - Strix DirectCU III OC Gaming - 8GB GDDR5
CPU: AMD FX-8350 Black Edition - Boxed
CPU cooler: Cooler Master V8

Guest · Jun 15, 2016

Jan_23 :

Thanks for the reply, I missed out that you already included the specs of your pc.

Are you coming from a fresh install of a windows OS?

Are your drivers up to date? Maybe there are drivers conflicting or corrupted.

What applications are you running? Does it restart when you play video games or rendering videos? Or does it reboot when you are just browsing?

For me, I have a failing PSU or GPU(can't really identify and possibly a dying Motherboard). My new PSU is coming , and from that I'm gonna test if it really is my PSU dying.

Also, how are your PC temps? do you run stress tests?

Jan_23 · Jun 16, 2016

mostly during gaming like shadow of mordor, arkham knight, world of warcraft, leage of leagend.
it is a fresh install of windows my pc is about 1,5 mounth old i checkt all my driver and specifiekly my gpu srivers there all up to date. And could't you recemmend any software to moniter my temps.
I read allot on the internet that it maby could't be the psu could't you let me know if that solved it for you that would be great.

greats Jan

Guest · Jun 16, 2016

Jan_23 :

Hi thanks for the reply, I was wondering why you pick one of my replies as the solution to your problem.

I want to recommend HWmonitor for temp monitoring, for stress testing, you could also try aida64, it has a trial period as suggested by a person here called meanmachine.

If it is gaming, i think from my experience we are having the same issue, my guess is that it maybe the psu or the gpu.

750 watts is more than enough for your rig unless you SLI/Crossfire video cards.
If you are going for single cards, 550-650 watts is enough as long as it is a good reputable brand with good reviews and efficiency.

I will update you soon enough when I get my new PSU, you can message me if you want.

Jan_23 · Jun 16, 2016

Jan_23 :

Hi thanks for the reply, I was wondering why you pick one of my replies as the solution to your problem.

I want to recommend HWmonitor for temp monitoring, for stress testing, you could also try aida64, it has a trial period as suggested by a person here called meanmachine.

If it is gaming, i think from my experience we are having the same issue, my guess is that it maybe the psu or the gpu.

750 watts is more than enough for your rig unless you SLI/Crossfire video cards.
If you are going for single cards, 550-650 watts is enough as long as it is a good reputable brand with good reviews and efficiency.

I will update you soon enough when I get my new PSU, you can message me if you want.

srry about the "best answer" i'm new to the site and are still looking how it works. anyway thanks for your help i'm gooing to look at the temps and buy a good psu most likely.

thanks allot.

Guest · Jun 16, 2016

Jan_23 :

Hi thanks for the reply, I was wondering why you pick one of my replies as the solution to your problem.

I want to recommend HWmonitor for temp monitoring, for stress testing, you could also try aida64, it has a trial period as suggested by a person here called meanmachine.

If it is gaming, i think from my experience we are having the same issue, my guess is that it maybe the psu or the gpu.

750 watts is more than enough for your rig unless you SLI/Crossfire video cards.
If you are going for single cards, 550-650 watts is enough as long as it is a good reputable brand with good reviews and efficiency.

I will update you soon enough when I get my new PSU, you can message me if you want.

srry about the "best answer" i'm new to the site and are still looking how it works. anyway thanks for your help i'm gooing to look at the temps and buy a good psu most likely.

thanks allot.

you are most welcome(if I really helped,) if you want you can message me here, you can also send me a pic of your temps if you like to.

If you have your new psu, can you update me so I can learn if the problem is solved by that solution?

Many thanks.

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Kernel-power, event ID 41

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