Constant driver issues Nvidia GTX 970 Strix

mechano

Commendable
Jun 13, 2016
3
0
1,520
I've been having driver issues for months now and I'm at wits end after trying countless solutions.
Specs:
Corsair TX650 power supply
Asus Z87-M Plus motherboard
Intel i5-4570 @3.20 GHZ
Windows 10 x64 bit
ASUS Strix GeForce GTX 970
16 GB (4x 4 GB) Gskill Ripjaws RAM
Intel SSD 250GB
Samsung SSD 840 EVO 120GB
Current Nvidia drivers: 368.39 (latest)

For the last few months I've been getting constant issues with my graphics card, after owning and having it function perfectly for almost a year. What happens is that after it functioning for a while, the screen will go grey and I'll hear the windows warning sound once it crashes. The drivers do not recover and instead when booting up the computer again the monitor receives no input, instead the CPU graphics card is used and works perfectly fine. The computer with the CPU graphics functions fine but I continue to use it. When checking in devices, the graphics card only shows up under "hidden devices" and the device status is as follows:

"Currently, this hardware device is not connected to the computer. (Code 45)"

Even though it is clearly connected and I've tried reseating it multiple times. When reinstalling drivers in this mode the device isn't even recognized and the installation fails (even from disk). The astonishing thing however, is that randomly when I boot up the computer using the CPU graphics plugged in, the graphics card will start to function and does so perfectly normal, with nothing seeming out of place for a few days. When it functions I've tried reinstalling different versions of drivers, even following this (uses Display Driver Uninstaller):

http://www.tomshardware.com/faq/id-2767677/clean-graphics-driver-install-windows.html

and successfully installing new drivers multiple times, eventually the issue just comes back, another grey screen will happen and the card will refuse to function until a week later when it's magically fixed. I'm completely lost as to how to fix this issue as clearly it's driver related however even a clean reinstall of drivers does not stop the problem. A few things under the "events" tab might be interesting however I can't really figure out what they really mean. Here they are anyways:

Device install requested:
Device PCI\VEN_10DE&DEV_13C2&SUBSYS_85081043&REV_A1\4&3834d97&0&0008 requires further installation.

Device migrated:
Device PCI\VEN_10DE&DEV_13C2&SUBSYS_85081043&REV_A1\4&3834d97&0&0008 was migrated.

Last Device Instance Id: PCI\VEN_10DE&DEV_13C2&SUBSYS_85081043&REV_A1\4&3834d97&0&0008
Class Guid: {4D36E968-E325-11CE-BFC1-08002BE10318}
Location Path:
Migration Rank: 0x0
Present: true

EDIT: GPU loaded up, issues are almost certainly not resolved but as I said everything appears perfectly normal when it works, device manager is detecting it and it's working perfectly fine, but soon it will likely crash again.

If you need any more information feel free to ask. I'm extremely grateful for any help I can get at this point.
 
Solution
that sounds like a manufacturing defect, not a driver issue.

it is uncommon to have issues with a motherboard's pcie slot, but switching it to another slot may be worth a shot.

if that doesn't work, clear your motherboard's cmos and do a clean install of windows. this will rule out driver issues and corruption. if the problem persists, RMA the gpu.

if the problem persists after an RMA, more than likely your psu has an issue and is under supplying your GPU. Less likely since your psu is decent quality and you are experiencing crashes without intense usage. thats why I'd suspect the gpu first.

you can make an system image backup with paragon rescue kit if you want.
https://www.paragon-software.com/home/rk-free/
that sounds like a manufacturing defect, not a driver issue.

it is uncommon to have issues with a motherboard's pcie slot, but switching it to another slot may be worth a shot.

if that doesn't work, clear your motherboard's cmos and do a clean install of windows. this will rule out driver issues and corruption. if the problem persists, RMA the gpu.

if the problem persists after an RMA, more than likely your psu has an issue and is under supplying your GPU. Less likely since your psu is decent quality and you are experiencing crashes without intense usage. thats why I'd suspect the gpu first.

you can make an system image backup with paragon rescue kit if you want.
https://www.paragon-software.com/home/rk-free/
 
Solution

mechano

Commendable
Jun 13, 2016
3
0
1,520

Thank you very much for the suggestions, don't have time to do a clean install of windows until the weekend but ultimately I think that's the most likely solution.