- Jan 31, 2015
- 3
- 0
- 4,510
The Problem:
When playing games on my new custom rig, the computer randomly crashes during gameplay. For two months the computer has performed flawlessly until one week ago when this issue began. Up unto this point no driver updates had been performed for over two weeks before this issue began. These crashes happen anywhere from 15 minutes into gameplay to 2.5 hours into gameplay. The crashes produce a black screen with no sound input or output, though motherboard lights stay on, and all fans (including GPU fans) stay on, case lights stay on, and USB ports are still powered. There are no blue screens or error messages of any kind. The display goes directly to black. The system does not do anything until it is cold-booted and powered back on again.
This only happens during playing video games. I can watch movies for hours on end and the computer is fine.
System Specs:
Motherboard: GIGABYTE h170 Gaming 3
Processor: Intel i5-6600 (no k)
Graphics Card: Asus Strix GTX 970
RAM: Corsair Vengeance LPX DDR4-2400
Power Supply: EVGA 750 Gold Supernova G2
Case: NZXT h440
Operating System: Windows 10 (64-bit) Professional
HD's - 100gb Solid State hosting the OS & 1TB Hard Drive ... Neither is anywhere near capacity.
Things I've Tried:
1) Power Cycling
2) Trying older versions of graphics drivers & ethernet drivers (and different combos of updates for each).
3) Playing high-res videos for long hours (without issue)
4) NEM Test ... No errors.
5) Heaven BenchMark with no errors (ran for 40 minutes approximately).
6) Prime 95 with no errors.
- NOTE for 5/6: Ran temperature testers and temps never went above 70 Celsius.
7) Prime 95 and Heaven together (was not benchmarking) ... Those two crashed the computer in the same way that the games are crashing the computer. Independently they ran fine, together they crashed it.
8) Tried various assortments of games (off and online ... old and new ... easy on the graphics and hard).
Where I Am At:
I'm currently planning on doing a hard wipe of everything. Uninstalling the operating system and removing ALL files from the hard drive and reinstalling everything. Is there anything I should try before then?
I appreciate y'all's help.
When playing games on my new custom rig, the computer randomly crashes during gameplay. For two months the computer has performed flawlessly until one week ago when this issue began. Up unto this point no driver updates had been performed for over two weeks before this issue began. These crashes happen anywhere from 15 minutes into gameplay to 2.5 hours into gameplay. The crashes produce a black screen with no sound input or output, though motherboard lights stay on, and all fans (including GPU fans) stay on, case lights stay on, and USB ports are still powered. There are no blue screens or error messages of any kind. The display goes directly to black. The system does not do anything until it is cold-booted and powered back on again.
This only happens during playing video games. I can watch movies for hours on end and the computer is fine.
System Specs:
Motherboard: GIGABYTE h170 Gaming 3
Processor: Intel i5-6600 (no k)
Graphics Card: Asus Strix GTX 970
RAM: Corsair Vengeance LPX DDR4-2400
Power Supply: EVGA 750 Gold Supernova G2
Case: NZXT h440
Operating System: Windows 10 (64-bit) Professional
HD's - 100gb Solid State hosting the OS & 1TB Hard Drive ... Neither is anywhere near capacity.
Things I've Tried:
1) Power Cycling
2) Trying older versions of graphics drivers & ethernet drivers (and different combos of updates for each).
3) Playing high-res videos for long hours (without issue)
4) NEM Test ... No errors.
5) Heaven BenchMark with no errors (ran for 40 minutes approximately).
6) Prime 95 with no errors.
- NOTE for 5/6: Ran temperature testers and temps never went above 70 Celsius.
7) Prime 95 and Heaven together (was not benchmarking) ... Those two crashed the computer in the same way that the games are crashing the computer. Independently they ran fine, together they crashed it.
8) Tried various assortments of games (off and online ... old and new ... easy on the graphics and hard).
Where I Am At:
I'm currently planning on doing a hard wipe of everything. Uninstalling the operating system and removing ALL files from the hard drive and reinstalling everything. Is there anything I should try before then?
I appreciate y'all's help.
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