Need Help with Drivers for Windows 7

Mat_1_ · Jun 14, 2016

So I have just downgraded from windows 8.1 to windows 7 on my laptop

my laptop is an HP G6-2248ca

Windows is installed and the pc is running fine, but I am having trouble finding the drivers i need to make some of the stuff work on the computer, like the volume up and down keys and the Ethernet port.

I started by doing all of the windows updates...
and then followed by doing the AMD drivers from auto detect program here.. http://support.amd.com/en-us/download

I am looking for any help/links to where I can find some drivers for my laptop.

Thanks, Mat

Mark RM · Jun 14, 2016

the built in NIC is a Realtek and drivers can be found here for win 7
http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

the wireless can be either Qualcomm Atheros QCA9000
http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_128686_1

or
Mediatek 802.11 Wireless LAN Adapter
http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_131223_1

Card reader:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=5262606&prodNameId=5283213&swEnvOID=4063&swLang=13&mode=2&taskId=135&swItem=ob-102497-1

Quick Launch Software:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-104698-1&cc=us&dlc=en&lc=en&os=4063&product=5275092&query=2101%20sk&sw_lang=&tool=

Mat_1_ · Jun 14, 2016

Mark RM :

the built in NIC is a Realtek and drivers can be found here for win 7
http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

the wireless can be either Qualcomm Atheros QCA9000
http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_128686_1

or
Mediatek 802.11 Wireless LAN Adapter
http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_131223_1
Card reader:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=5262606&prodNameId=5283213&swEnvOID=4063&swLang=13&mode=2&taskId=135&swItem=ob-102497-1

Quick Launch Software:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-104698-1&cc=us&dlc=en&lc=en&os=4063&product=5275092&query=2101%20sk&sw_lang=&tool=

I got a driver to get the wifi to work, But the physical ethernet port work with wired internet

Mark RM · Jun 14, 2016

Mat_1_ :

that's the first link I posted.

Mat_1_ · Jun 14, 2016

Mark RM :

I'm sorry I'm unsure what to download from the realtek link

Mark RM · Jun 14, 2016

try the all in one installation package off that page.
RTL8111DP/EP DASH All-In-One installation kit for Win7/Win8/Win8.1 1.12.0034 2015/3/27 18577k Global

I can't link it directly, that's as much as I can do.

Mat_1_ · Jun 14, 2016

Mark RM :

Thanks, I'll let you know how that goes. As for those other two links they just take me to the generic HP Software and Drivers page

Mark RM · Jun 14, 2016

yeah you're right, they just break the links and make you navigate them again... try this article..
it contains links

http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/HP-Pavilion-g6-2248ca-and-Windows-7/td-p/2216327

Mat_1_ · Jun 14, 2016

Mark RM :

That was the article i was using before, but it does the same thing with the links. Is there anyway around that?

Mark RM · Jun 14, 2016

nevermind HP then, we can get the drivers from the manufacturers, get the NIC off realtek we'll work on the rest when it works.

Mat_1_ · Jun 14, 2016

Mark RM :

Realtek one worked, Ethernet is working now. I believe all of my USB ports are working, far as i can tell the only physical thing not working is the volume up and volume down, which could be hard to fix you said. I'm wondering if there are other drivers I still need though

Mark RM · Jun 14, 2016

Open device manager and see if the unit has any unrecognized devices

Mark RM · Jun 14, 2016

try this driver for the quick launch
http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_84862_3&swEnvOid=4059

Mat_1_ · Jun 14, 2016

Mark RM :

Under "other devices" it has "PCI device" with a yellow caution sign, seems to be missing drivers

Mat_1_ · Jun 14, 2016

Mark RM :

also it seems like the speakers are MUCH quieter than they were before switching over

Mark RM · Jun 14, 2016

Mat_1_ :

The missing device is the card reader
http://www.realtek.com.tw/DOWNLOADS/downloadsView.aspx?Langid=1&PNid=15&PFid=25&Level=4&Conn=3&DownTypeID=3
try the one labelled
Card reader driver for XP,Vista,Win7,Win8,Win8.1,Win10 V10.0.370.125 2016/2/24 17709k Global

Mark RM · Jun 14, 2016

Mat_1_ :

try this audio driver
http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_112039_1&swEnvOid=4058

not entirely sure about that one but contents look close.

Mat_1_ · Jun 14, 2016

Mark RM :

In device manager I currently have 2 things under sound, video and game controllers.... AMD Hick Definition Audio Device and High Definition Audio Device.

Should i just leave those? or unistall them before getting the other audio driver?

Mark RM · Jun 14, 2016

just leave them... the high def audio is the default for the IDT chip, the IDT driver will replace it and the other AMD one is needed to get audio when you link the laptop to a tv over HDMI

Mat_1_ · Jun 14, 2016

Mark RM :

Alright, all downloaded all problems seem fixed, minus the last one. That audio driver doesn't seem to have come up in the Device manager and the sound has not improved, sounds kind of low quality as it is. Also should anything i've downloaded give me something like Realtek HD Sound Manager? because i don't have anything like that

UPDATE ****I tried to install it again and said it did not support the hardware****

Mark RM · Jun 14, 2016

Mat_1_ :

OK I told you I wasn't sure...
Go this page
http://uat.support.hp.com/us-en/drivers/selfservice/HP-Pavilion-g6-2100-Notebook-PC-series/5262606/model/5282112

It's not your laptop , but has the same sound chip, choose Windows 7 as your OS and then download that audio driver it lists under
IDT High-Definition (HD) Audio Driver
6.10.6425.0 43.3 MB Mar 1, 2016

Mat_1_ · Jun 14, 2016

Mark RM :

unfortunate i got the same message, IDT package does not support the hardware

** UPDATE** And uh oh now i have no audio at all! the high def audio device is no longer in device manager and i have an "unknown device" under other devices

Mark RM · Jun 14, 2016

Sigh, that company sold their stuff and the new masters no longer give out free software so we'll just have to keep trying

Nevermind I posted the wrong softpack.

Mat_1_ · Jun 14, 2016

Mark RM :

Well all of your help is majorly appreciated

Mark RM · Jun 14, 2016

Thanks, I think that's the best we can do at the moment given the lack of support for that unit on Windows 7.

this is another potential candidate though if you're up to try again.
ftp://ftp.hp.com/pub/softpaq/sp59001-59500/sp59291.exe

Need Help with Drivers for Windows 7

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