Computer crash during clone and HDD stopped working

Tonester

Commendable
Jun 17, 2016
2
0
1,510
I decided to purchase a SSD to speed up my PC. I purchased Acronis True Image and started the cloning to my new SSD. During this process, my PC crashed with a BSOD. After, it would not boot at all. I thought I had an issue with my MOBO so purchased a new bundle (needed a new one as mine was very old) with chip and memory. PC still would not get to POST. Tried old graphics card and then the PSU wouldn't start, so bought a new PSU (this was now starting to get a tad expensive). Still the same issue. Removed every cable and added the new ones but still no joy. A family member helped and removed my wireless mouse receiver from the front USB. He said it was almost out so may have shorted the PC. Put all pieces back together and we got to POST. Now, the old HDD doesn't boot at all. I have installed Win 7 on my new SSD, bought a SATA/USB adapter and ran several progs trying to find and salvage data from HDD but to no avail. The HDD does not have a light to show if it is working and I can hear no sounds from the drive. In Disk Management, it shows as a removable disk with no media.

I have a lot of data that I desperately need off the old HDD. Ironically, I was going to use the old HDD as a back up for my SSD. Can someone please give me some hope that the HDD may be salvaged. I have already lost enough sleep about losing so much valuable data.

Thank you
 
Solution
Hey there again, Tonester!

It's pretty unfortunate that you are unable to get a professional data recovery assistance! :( I'd definitely NOT advise you to tamper with your WD Green drive physically because you it's highly likely to cause more harm than good.
In order to fix physical damage you will need specific technical knowledge and a specific dust-free lab environment where you would be able to operate on the hardware.
I'm afraid you might be able to recover the data by yourself, especially because we are unable to determine the severity of the physical hardware corruption on the drive.

You could, however, put the drive in an enclosure and see how it will get recognized from there.

In the future, make sure you keep at...
Welcome, Tonester!

This seems pretty unfortunate. This is usually why we always recommend you backup all your data somewhere off-site before proceeding with any kind of hardware changes, especially before cloning procedures. :( I'd suggest you check how the HDD gets recognized from another computer (via SATA). Plug it internally and check how it will show up in BIOS and Disk Management there. I'm afraid that the drive has most probably failed and your best chance to get your files back would be to get in touch with a professional data recovery service. Any data retrieving attempts by yourself could potentially cause more harm, than good. Having a secondary HDD inside your PC as a backup drive for your booting/OS drive is not a backup solution. Having at least two copies of your files stored in different storage locations/devices is the surest way to avoid such headaches in the future. Keep that in mind!

Best of luck!
SuperSoph_WD
 

Tonester

Commendable
Jun 17, 2016
2
0
1,510
Hi SuperSoph

Thanks for your reply. The HDD gets recognised through a USB adapter but shows nothing. Tried it internally on a SATA and nothing shows up in BIOS nor Disk Management.

I had an email about the model of my HDD. It is WD10EARS - 00MVWB0

There is no way I can afford a professional data recovery service (especially after the amount if I have just spent trying to cure the main problem). I have read about people giving the drive a tap on the side or opening it up to move the heads back in place. I know that opening it up or any kind of "whack" can have bad side effects but could it be the arm has become stuck? Could I put the drive into an enclosure? Could it just be the PCB that has fried and be replaced?

Many thanks
 
Hey there again, Tonester!

It's pretty unfortunate that you are unable to get a professional data recovery assistance! :( I'd definitely NOT advise you to tamper with your WD Green drive physically because you it's highly likely to cause more harm than good.
In order to fix physical damage you will need specific technical knowledge and a specific dust-free lab environment where you would be able to operate on the hardware.
I'm afraid you might be able to recover the data by yourself, especially because we are unable to determine the severity of the physical hardware corruption on the drive.

You could, however, put the drive in an enclosure and see how it will get recognized from there.

In the future, make sure you keep at least one more copy of your files stored somewhere else as well. Better safe than sorry, right?

Keep me posted with the troubleshooting!
SuperSoph_WD
 
Solution