I have a WB My Book 1tb that I was using for backup. Tried to backup Quicken and it said the drive was full. In the past I could go to manage backup and delete old files to make room.
Now the drive shows up in My Computer, but when I try to Manage space in Backup& Restore, I get an error message that states:
The backup operation could not start due to an external error.
Windows Backup is currently busy doing a backup, restore, or deletion. Please wait or close
the other window. (0x810000F7)
I don't have any other open windows. I tried stopping Windows Backup in msconfig services, but then can't access Backup & Restore. I use Norton 360 Premiere and turned off backup there.
I researched similar thread so looked in disc management. I can't figure how to post a screenshot, but it shows the drive partition as healthy and 931.51GB NTFS. I tried using the WD utilities but it doesn't see the drive (but does show a different one if I plug it in). The drive is extremely slow to access (like several minutes to load the files in My Computer). I have been using the WIN7 backup.
Any ideas?
Now the drive shows up in My Computer, but when I try to Manage space in Backup& Restore, I get an error message that states:
The backup operation could not start due to an external error.
Windows Backup is currently busy doing a backup, restore, or deletion. Please wait or close
the other window. (0x810000F7)
I don't have any other open windows. I tried stopping Windows Backup in msconfig services, but then can't access Backup & Restore. I use Norton 360 Premiere and turned off backup there.
I researched similar thread so looked in disc management. I can't figure how to post a screenshot, but it shows the drive partition as healthy and 931.51GB NTFS. I tried using the WD utilities but it doesn't see the drive (but does show a different one if I plug it in). The drive is extremely slow to access (like several minutes to load the files in My Computer). I have been using the WIN7 backup.
Any ideas?
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