[Wired to Gateway] Internet drops for 3-15 seconds. (Every 1-2 hours)

bishop31

Commendable
Jun 19, 2016
12
0
1,520
Happy Father's Day

For the past few weeks I have been suffering from quite an irritating connectivity issue, I have scoured through google and have found many posts about an issue such as this from years past to modern day but as of yet can't find a solution.

In a nutshell, no matter what time of day on occasion I will lose internet connection for about 3-15 seconds network wide. My gateway does not reset during this time frame, and my pc has so little time to analyze this issue that my connectivity status doesn't change. If I try to diagnose the issue it will be working before it has time to finish, lol. The problem - I do play games online, and clearly 3-15 seconds of dead air with UDP is essentially game over. I get disconnected from the game, and I just roll the dice and try again.

To get a few things out of the way:
- Already contacted ISP (who I work for) tech was sent out, had "repaired" my line, connection readout can be seen here.
- I replaced the few but necessary coaxial lines within my apartment. I have tried using my internet with and without the splitter as a part of the configuration, same issue occurs as time passes.
- I replaced my gateway modem, my ethernet cable, that made no difference either.
- I have never owned a gaming desktop with a WiFi compatible NIC, I am wired, my computer is not built to use anything else.

So for those wishing to help me try a few additional methods to solve this puzzle, here again is a few things you could look at it:
-Modem Connection Readout
-Modem Event Log
-Tracert Google.com

Any ideas are appreciated.
 
Solution
It could be normal DHCP renewal. Run a cmd.exe shell and run the following command
ipconfig/all | find "Lease"
On my computer I get the following
Lease Obtained. . . . . . . . . . : Sunday, June 19, 2016 10:08:28 AM
Lease Expires . . . . . . . . . . : Monday, June 20, 2016 1:51:33 PM

If your lease time is short (hours) then that could be causing your disruption. The DHCP lease is controlled in your router.

kanewolf

Titan
Moderator
It could be normal DHCP renewal. Run a cmd.exe shell and run the following command
ipconfig/all | find "Lease"
On my computer I get the following
Lease Obtained. . . . . . . . . . : Sunday, June 19, 2016 10:08:28 AM
Lease Expires . . . . . . . . . . : Monday, June 20, 2016 1:51:33 PM

If your lease time is short (hours) then that could be causing your disruption. The DHCP lease is controlled in your router.
 
Solution

bishop31

Commendable
Jun 19, 2016
12
0
1,520
Not to bite the hand that feeds me, as I too figured it was seconds.

3600 seconds / 60 (1min) = 60 (1 hour)

So if that is the case, I may have been running into this issue about every 30 mins or so, which to tell you the truth seems pretty accurate. I suppose during that DHCP renew I may or may not notice the loss if I'm reading a webpage when compared to udp - so here is to hoping this was the solution.

I will try it the rest of the day and see if I run into it again - if not, I believe you have fixed my problem.

Thanks for getting back to me.
 

Timotei_1

Prominent
Jun 26, 2017
34
1
530


hei, i know i am kinda late 1 year but i am having the same problem, my lease is
Lease Obtained. . . . . . . . . . : 26 iunie 2017 22:42:17
Lease Expires . . . . . . . . . . : 29 iunie 2017 22:42:17
could you please let me know if the lease time is the issue if it is, can you give me a detailed guide on what to do
 

kanewolf

Titan
Moderator


You have a 3 day lease. That seems pretty reasonable. Your PC will request a refresh after 1.5 days. That shouldn't be a problem.
 

Timotei_1

Prominent
Jun 26, 2017
34
1
530


thanks for the replie