Can connect to internet, but can't access it

JackalopeMounty

Commendable
Jun 20, 2016
1
0
1,510
I am running Windows 8 on my laptop. I am currently in a hotel, and the wifi will not connect. I plugged in directly, and though it says I am connected, I cannot access the internet using Chrome or Firefox. I could connect at the hotel I was at last week, however. I am able to connect to some public networks, and not others. I was using Norton Security, and Webroot. Any assistance would be appreciated.
 
Solution
Hopefully there's an option within the Norton settings to turn it off for five minutes, an hour or until the next restart to see if that's the problem.