i7 5820K 94c on boot (CPU OVER TEMPERATURE - Error)

TomPlum · Jun 20, 2016

I've just taken out my temporary GT630 and installed the GTX1080 and when I boot I get 'CPU OVER TEMPERATURE'. I've managed to get into the BIOS quickly enough to see that the CPU temp is 94c on boot...

My specs are;

i7 5820K @ 4.125Ghz
Asus X99 MB
GTX1080 FE
64GB DDR4 Vengeance LPX
H100i GTX CPU Cooler
HX1200i PSU

System has been running fine, as soon as I install the 1080, I get this error. Tried putting the temp GT630 back in and no luck. H100I GTX Radiator has 4 x 120mm fans exhausting and the case has 5 x 140mm fans too (Case is Corsair AF540). Couple of days ago I replaced the thermal paste on the cpu and installed the h100i again, been running fine and cool.

Al fans are running, Corsair LED is on the cooling block, all fans working, water tubes are vibrating.

Any ideas?

edit: It's just booted into Windows for a couple of seconds and then bluescreened (no error message). Tried booting again, no splash screen, turns itself off. Presumable for protection.

I've cleared the CMOS. So, I leave it to cool for 5 minutes and it boots. I got into the BIOS and the CPU Temp is 71c, I then watch it slowly creep up to 80c and it shuts down. Motherboard temperature was about 23c.

Demonstration: https://www.youtube.com/watch?v=SJiosMJqRLs

Colethelion321 · Jun 20, 2016

interesting. are you sure its not a monitor error?
i know that a lot of times the thermal probes may malfunction.
that is pretty interesting though, i see that its overclocked....... have you tried underclocking it to see if that helps?

azzazel_99 · Jun 20, 2016

First off put it back to stock. It very well could be the pump not pumping properly or during the gpu swap you could have knocked something loose. First thing to do is put the cpu back to its stock voltage and clock speeds.

TomPlum · Jun 20, 2016

azzazel_99 :

I've reset the CMOS so the BIOS has reset. CPU Clock speed is now down from 4.125 to 3.3GHz (Stock) and RAM is no longer on the XMP profile.

Colethelion321 · Jun 20, 2016

ok. have you removed the chip from the socket?
check for any damage to the pins on the cpu and the motherboard.
also remove the motherboard battery and put it back in.
put everything back together and see if that works.

TomPlum · Jun 20, 2016

Colethelion321 :

I haven't removed the CPU from the socket yet. I've tried loosening and tightening the cooling block screws to ensure they're all level and taught. Reckon its worth remove the CPU? I've just recently changed cases and re-installed the h100i with new thermal paste.

edit: I've already said in the post and video that I've reset the CMOS by removing the button battery. The Motherboard pins were bent on the original arrival of the Motherboard. I RMA'd it and the board was fine, CPU has not been removed since then and has ran fine.

Colethelion321 · Jun 20, 2016

TomPlum :

Colethelion321 :

I haven't removed the CPU from the socket yet. I've tried loosening and tightening the cooling block screws to ensure they're all level and taught. Reckon its worth remove the CPU? I've just recently changed cases and re-installed the h100i with new thermal paste.

edit: I've already said in the post and video that I've reset the CMOS by removing the button battery. The Motherboard pins were bent on the original arrival of the Motherboard. I RMA'd it and the board was fine, CPU has not been removed since then and has ran fine.

well. this is interesting.

TomPlum · Jun 20, 2016

Colethelion321 :

TomPlum :

well. this is interesting.

It's more frustrating for me haha. Is there any indication in the BIOS that the H100I GTX Pump is working correctly?

Colethelion321 · Jun 20, 2016

ill ask the rest of my team. i personally have no idea whats going on. i do not believe that there is a way to tell if the pump is working.

TomPlum · Jun 20, 2016

Colethelion321 :

Okay thanks mate, appreciate your time.

Colethelion321 · Jun 20, 2016

when did you purchase the cpu?
1 years 2 years...?

TomPlum · Jun 20, 2016

Colethelion321 :

Approx 27 December 2015

Colethelion321 · Jun 20, 2016

thank you

Colethelion321 · Jun 20, 2016

intel suggests booting it with no video cards, no hdd or ssd, and one stick of ram.

Colethelion321 · Jun 20, 2016

also if you have any other motherboards or cpus to switch around that would help.
do you have acsess to the cpu currently?

TomPlum · Jun 20, 2016

Colethelion321 :

Just before I do that, I've tried plugging the 3-pin connector for the H100I GTX Pump into the CPU_FAN header on the board. When I boot, it says 'CPU FAN ERROR' and I get no CPU fan in the BIOS Being registered. I think it might be the H100i Pump that has failed and isn't cooling the CPU at all.

edit: No I don't have access to the CPU yet, it's still in the system.

Colethelion321 · Jun 20, 2016

TomPlum :

that could be it. we are checking with intel.

Colethelion321 · Jun 20, 2016

intel says to put in another cooling solution you have one available

Colethelion321 · Jun 20, 2016

do you have one available?

TomPlum · Jun 20, 2016

Colethelion321 :

My 5820K didnt come with a stock cooler, might be able to get hold of a stock one soon though. Will try that if I can.

Colethelion321 · Jun 20, 2016

TomPlum :

it is most likely the cooler. but try no GPU, one stick of ram, and no hdds or ssds. and if that doesn't work than wait for another cooling solution or until intel contacts me back.

TomPlum · Jun 20, 2016

Colethelion321 :

No unfortunately nobody I know has one for the 2011-v3 Socket. I've called Scan Computers and they have agreed to replace my H100i GTX tomorrow free of charge as Corsair have 5 years warranty. I'll get back to you tomorrow after I've replaced it. Thanks again for your help.

TomPlum · Jun 21, 2016

Colethelion321 :

I've replaced the cooler today with a brand new H100i GTX v2, everything is working correctly again! Booting into a cool 22c instead of 70+.... turns out the pump had failed on the old H100i GTX. I've picked your solution as the answer as you suggested a new cooling solution and spent time helping me.

Thanks.

Colethelion321 · Jun 21, 2016

TomPlum :

Colethelion321 :

I've replaced the cooler today with a brand new H100i GTX v2, everything is working correctly again! Booting into a cool 22c instead of 70+.... turns out the pump had failed on the old H100i GTX. I've picked your solution as the answer as you suggested a new cooling solution and spent time helping me.

Thanks.

Awesome!

i7 5820K 94c on boot (CPU OVER TEMPERATURE - Error)

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