Question about i7 4700 temperatures

Genome-UK

Commendable
Jun 21, 2016
6
0
1,510
Hi guys.

I am currently under the belief im getting faulty readings but I would like to see if its also something I may have missed.

I have this Laptop:

Intel® Core™i7 Quad Core Mobile Processor i7-4700MQ (2.40GHz) 6MB
GTX 765m
16 gig of ram
2 SSD's

So the issue is that when i monitor my temperatures (I use MSI Afterburner and speedfan as a double check) my CPU temp goes crazy when plugged in. When completely idle it sits at about 50C on battery and will rise by only a degree or 2 when plugged in. But as soon as the laptop starts working the temp goes haywire. Its never stable and will bounce around from anywhere between 70 - 95. Its not gradual change either its constantly bouncing every second 5-15 degrees at a time.

I then tried it under load so I installed the witcher 3 and monitored the temps again. The seem to vary anywhere from 85-99 degrees (again not consistant but its not as large in jumps, mostly around the 95 range).

At first I thought it could be something else adding heat to the system (the old HDD I had in there was next to the cpu but I replaced it with an SSD yesterday). I tried playing without the battery in there, after cleaning the fans, making sure the heat sinks arn't loose etc.

Then I felt around the laptop and its basically not feeling hot anywhere accept a small spot above where the power cable plugs in. The air pumping out the back doesn't even feel that hot really. Also the GPU temp is fine. it doesn't go over 70 and is in a stable temperature range.

Then I tried removing the power cable see what happens (still with the witcher 3 running). It immediately (0-2 seconds) drops by 20 or so degrees to about 70 and performance of the game stays the same and the temp stays pretty stable.

Could it simply be false reading caused by heat from the plug socket or something? The laptop feels fine physically and runs just fine as well. It doesn't shut down like it would if it was over heating. And I don't feel like its normal or even possible that a CPU temp could drop 20-25 degrees in 1 second.

Any thoughts would be welcome. Thanks.
 

Neutr1n0

Reputable
Jan 14, 2015
388
0
4,860
Cpu core temps do rise and fall very quickly. Also, depending on your power settings in Windows, it's quite likely that your CPU throttles down when on battery power explaining the temperature drop when you plug out power. Furthermore cpu overheating does not mean it will power down but rather it will throttle down. Power down is only for extreme overheating. Your idle temp is also way too high.

I would definitely not dismiss this... Could very well be a real issue. check your cpu temp in bios. Confirm if fan is working. Could be bad contact between cpu and cooler. Is exhaust air feeling warm?
 

Genome-UK

Commendable
Jun 21, 2016
6
0
1,510


Fan is definitely working. Air feels warm but not hot. I know the temp should drop, but 25C in 1 second? seems kinds strange but if people say its possible....

I have one more thing to try and thats lowering cpu max use in power settings when plugged in. I did test it where all power options were the same for battery and plugged and had the exact same result I explained before.

50 idle and 70-80 while underload are perfectly acceptable temps for a laptop though but 95+ is bad and I just want to work out if its a real issue.
 

Genome-UK

Commendable
Jun 21, 2016
6
0
1,510
I am going to try lowering CPU usage in power settings tonight and I have ordered some thermal paste but that wont arrive till friday. But I will try replacing that and see if it makes a difference. After that I am out of ideas.
 

Genome-UK

Commendable
Jun 21, 2016
6
0
1,510


I set max use when plugged to 95% and the temp dropped to be the same as on battery.

So i believe its the cpus turbo boost causing the issue as it wont turbo boost on battery.

So it could need new paste or just not have the greatest cooling solution for when its turbo boosted (its only a single fan). Seeing as i dont use the laptop that often and when i do its normally for design / photography i will just leave the cpu throttled for now.
 

Genome-UK

Commendable
Jun 21, 2016
6
0
1,510


I have always had a cooling pad for it. Various ones in fact when it was my main pc. It only really makes a small difference (2-3 degrees).
 

Genome-UK

Commendable
Jun 21, 2016
6
0
1,510


Sorry for the late reply.

Had to go away with work and had a stripped srew on my CPU. Well last night I finally managed to remove the screw and replace the thermal paste. The old paste hadn't dried out but it did look a little uneven (thin in some places and thick in others) and had over run a little. So I cleaned it up and replaced with a blob the size of a rice grain (was a little bigger) and spread it evenly.

Low and behold I turn it on, set cpu back to 100% when plugged in and my temps are now acceptable.

Idles just over 40, around 55-60 with normal tasks (you tube, indesign, photoshop etc) and about 70 under heavy load (games). 15-30 degrees cooler under heavy load.