Games are freezing after a factory reset

Anthony_116

Commendable
Jun 21, 2016
1
0
1,510
My games (Overwatch and Counter Strike:Global Offensive) have been freezing at random times and for no known reason ever since I did a factory reset on my laptop. My laptop ran these games at low settings perfectly prior to the reset. Is there a way to fix this? P.S. don't judge the hardware this thing is old but can still run games.

I currently run Windows 10 64-bit
CPU: Intel i5-3317U@1.7 ghz
GPU: Intel HD 4000
RAM: 4gb