Gigabyte Z170X Gaming 5 power problems: sleep and shut down both cause restart.

Freddie AppsHero · Jun 22, 2016

Just got this new motherboard, and it works fine except for these power problems. If I try to put it to sleep, it'll sleep for like, 10 seconds, and then reboot. At first I thought it was being woken up by the NIC, which has happened in the past, but then I noticed that it wasn't waking from sleep, it was restarting.

Similar thing happens when I shut down. It'll stay off for a few seconds, and then it'll turn back on.

Rogue Leader · Jun 22, 2016

What is the brand and model of your power supply? It likely does not properly support sleep states.

Freddie AppsHero · Jun 22, 2016

It's a Fractal Integra, brand new.

Rogue Leader · Jun 22, 2016

OK so thats not the problem.

Next step is to head for the BIOS, look for wake on lan (and disable it), wake on USB as well, now aside from your mouse and keyboard any other USB devices?

Freddie AppsHero · Jun 22, 2016

All disabled. I've also tried unplugging everything before sleep to be sure nothing would wake it. Still have the problem.

Apparently the problem might be with the new sleep states introduced by the Haswell/Skylake CPUs. I'll test that out when I get home and report back.

Rogue Leader · Jun 22, 2016

Freddie AppsHero :

Yes thats true but usually related to the PSU not supporting it. That PSU is new and supports Haswell sleep states, but of course let me know what you find.

Freddie AppsHero · Jun 23, 2016

Ok, turns out it's not the new sleep states. I also uninstalled all the software and drivers which came with the mobo, and it's still happening. Out of ideas.

Rogue Leader · Jun 23, 2016

This is a tricky issue. I did a lot of research on it and can find no definitive solutions (and a lot of people in a situation where it just can't be fixed) however there are still some things to try. Have you gone into power options and disabled "Hybrid Sleep"?

Freddie AppsHero · Jun 24, 2016

It was already off.

I'm pretty sure by now that it's the PSU. I might just get a new one.

Rogue Leader · Jun 24, 2016

Buy from somewhere with a good return policy just in case it isn't. Its possible, I can't find anywhere that says it supports all sleep states, but it should based on how new it is.

Freddie AppsHero · Jun 27, 2016

Ok, new developments:

- Tried a slightly older PSU. Still does the same thing.

- Enabled hibernate mode and tried that, just to see what happens. Interestingly enough, it hibernates, immediately starts up (same as shut down and sleep), but it does actually wake from hibernate rather than rebooting.

I wonder if it could be something with the power board I'm using.

Rogue Leader · Jun 27, 2016

Slightly older PSU has a good chance of a sleep state issue.

Power board, what is a power board?

Freddie AppsHero · Jun 27, 2016

https://en.wikipedia.org/wiki/Power_strip

Thing is, it's one thing if it were just sleep. But it restarts on shut down too.

Rogue Leader · Jun 27, 2016

Freddie AppsHero :

Ohh lol, I've never heard it called a power board before!

ANyway that would not cause a computer to reboot on shutdown, it has to be somewhere past that. So even with the other older PSU upon shut down the system reboots?

Freddie AppsHero · Jun 30, 2016

Yeah. Also, I forgot to mention, but the power button doesn't work in Windows either. It does nothing. It works to turn the PC on, and it will turn the PC off in BIOS, but once in Windows it doesn't work. I should test it in Linux. Sleep and shutdown don't work in Linux either.

Rogue Leader · Jun 30, 2016

This is leading me to believe that maybe you have some sort of motherboard issue, Maybe it is defective.

Freddie AppsHero · Jul 1, 2016

Rogue Leader :

Could be. I'm going to take out the GPU tonight on the off chance it's that.

Gigabyte Z170X Gaming 5 power problems: sleep and shut down both cause restart.

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It's a trap!

Reputable

It's a trap!

Reputable

It's a trap!

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It's a trap!

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It's a trap!

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It's a trap!

Reputable

It's a trap!

Reputable

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