Samsung Smart TV No Longer Sees Networks

Alexis_18

Commendable
Jun 23, 2016
1
0
1,510
Hi everyone,

I have a Samsung Smart TV (UN48JU6400FXZA) that I got for Christmas 2015, and starting yesterday it can no longer see my router. It was working yesterday morning, but as of last night it doesn't work anymore. Nothing has changed in either tv settings or internet/router settings, I tried the 8888 DNS trick, and I tried manually putting in the SSID and WPSing. Nada.

The wifi is a WPA2-PSK [AES], and hasn't so much as shifted. Help please?
 
Solution
Presumably, the wifi is unaffected on other devices?

Change the channel on the router or try the other band.

The next thing I'd before going into full debug mode is to run an ethernet cable to the TV to see if it's the wifi or the networking on the TV in general.

If the wired networking is good, then I'd try to eliminate outside interference as a cause by moving the TV and the wifi next to each other. Another option would be to put your phone in tether mode (Personal Hotspot on an iPhone) and place it right next to the TV to see if it picks the phone's SSID. Or just use any old router you have lying around and verify the SSID is broadcasting with your phone. If these don't show an SSID, the wifi on the TV would be my suspect.

Pooneil

Honorable
Apr 15, 2013
1,222
0
11,960
Presumably, the wifi is unaffected on other devices?

Change the channel on the router or try the other band.

The next thing I'd before going into full debug mode is to run an ethernet cable to the TV to see if it's the wifi or the networking on the TV in general.

If the wired networking is good, then I'd try to eliminate outside interference as a cause by moving the TV and the wifi next to each other. Another option would be to put your phone in tether mode (Personal Hotspot on an iPhone) and place it right next to the TV to see if it picks the phone's SSID. Or just use any old router you have lying around and verify the SSID is broadcasting with your phone. If these don't show an SSID, the wifi on the TV would be my suspect.

 
Solution