Ping Extremely High During Certain Hours

YashR

Reputable
Jan 21, 2016
8
0
4,510
So during certain hours, mostly through afternoon-midnight, starting maybe around 2-3pm, my ping in most programs goes up extremely high, from the usual 70-90 ping to around 1100+ (this used to go up to 350ish, and only lately started going up to the thousands). My upload/download speeds don't change at all during the time when testing for speed, it stays around 40mpbs upload and 2-3 download when the ping is high and when it's not, and my ping doesn't seem to be affected when testing for speed either, though it does appear to affect how fast I actually download things.
My ping is currently around 1100 in most programs, yet I've done a speedtest and it looks just fine. Also, webpages seem to load just fine, same for videos and Skype, though streams like Twitch do appear to be affected by the high ping.
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Any ideas? Restarting the router doesn't help, nor does reconnecting my netstick or anything.
 
Solution
I can't find anything on that model modem. I'm going to take a wild guess and say it's not a tri band or dual band wireless device. Keep an eye out for when the ping starts to increase, and if there are several devices using it at the time. They may be fighting each other.

YashR

Reputable
Jan 21, 2016
8
0
4,510


Not really sure what kind of internet service, any way to check?
I think the average amount of devices using the internet is about 3-4 at a time, with a maximum of around 8, maybe. Ping appears to be completely fine when only 1 device is connected (mine), though even with 2 or 3 more devices connected it doesn't seem to go up to the 1000s.
 

YashR

Reputable
Jan 21, 2016
8
0
4,510


ISP is 012 Smile, router is a Broadcom VDSL modem, model GUN5.OT127A-C_17a.
 
I can't find anything on that model modem. I'm going to take a wild guess and say it's not a tri band or dual band wireless device. Keep an eye out for when the ping starts to increase, and if there are several devices using it at the time. They may be fighting each other.
 
Solution