Computer Rebooting Randomly

smurfy911

Commendable
Jun 24, 2016
2
0
1,510
Hey guys,

So my computer is randomly rebooting, I tried looking through a whole bunch of previous threads on this message board and others, but I can't seem to find any inkling of where to start, so I apologize if this is trivial/easy.

There seems to be no rhyme or reason to the restarts, GPU and CPU fans seem fine, which was my first assumption since it normally happens when gaming, but then again the most time I use my computer is when gaming so it makes sense. Sometimes I can play for 2-3 hours and it won't reboot, other times (like just now it rebooted then 5 minutes later while I was checking for solutions once again, it rebooted on this website)

Sometimes on reboot it will come on right away, sometimes it stays off with the fans still running, GPU lit up but Keyboard/Mouse aren't getting power.

PSU: Gold 550W ThermalTake
OS: Windows 8.1 Pro 64-bit
CPU: Intel Core i5 4460 @ 3.20GHz
RAM: 16.0GB Dual-Channel DDR3 @ 933MHz
MOBO: MSI Z97 GAMING 5 (MS-7917) (SOCKET 0)
GPU: 4095MB NVIDIA GeForce GTX 970 (MSI)
SSD/OS Install:111GB Samsung SSD 840 Series (SSD)
HD: 1863GB Seagate ST2000DM001-1CH164 (SATA)

On bootup there is this in the event viewer:

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 6/24/2016 2:49:05 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Paul
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" ></Provider>
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2016-06-24T20:49:05.948597100Z" ></TimeCreated>
<EventRecordID>18012</EventRecordID>
<Correlation ></Correlation>
<Execution ProcessID="4" ThreadID="8" ></Execution>
<Channel>System</Channel>
<Computer>Paul</Computer>
<Security UserID="S-1-5-18" ></Security>
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
</EventData>
</Event>
 
Solution
^Disagree. You can easily run your system with a good 500w-550w power supply.

But for the power supply, yes that is not a good quality power supply. To be sure it is indeed the power supply that is the culprit, borrow a good one one from someone and test your pc with that.

Turb0Yoda

Expert
Ambassador


The PSU make itself is crap, as well as I would say you need 600 watts, not 550
 

Inkiad

Distinguished
^Disagree. You can easily run your system with a good 500w-550w power supply.

But for the power supply, yes that is not a good quality power supply. To be sure it is indeed the power supply that is the culprit, borrow a good one one from someone and test your pc with that.
 
Solution

Turb0Yoda

Expert
Ambassador



I lost all ability to estimate how much power a system needs since summer break hit... my bad