System Shuts down at anything graphics related, Tired of throwing parts at it.

bono_john

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Jun 24, 2016
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I've been running into a problem with my Dell XPS Studio 9100, and I'm at my wit's end with it.

It started about 3 -4 weeks ago when it would randomly shut down while playing a game. I fiddled with the settings a bit to keep it working, but it kept getting worse. I thought I might be looking at a bad video card, so I swapped the ATI Radeon 5500(I think that was the model) for an AMD R7 370. I swapped the card and it shut down again.

I checked the temp and the cpu was running really hot, so I checked the temp and the cpu was running very hot. I purchased an ARCTIC Freezer heat sink(this one), which fixed the heating issue. But, as you've probably guessed, it exhibited the same behavior.

I had already ordered a replacement MB from Dell, and I was preparing to return it unopened. Since I had the motherboard already I swapped it in, and, yes, it kept shutting down. (So now we're at a new graphics card, heat sink, and a refurbed MB, and the system has all the reliability of an East German automobile).

So I'm now officially out of ideas. The only thing I can think of at this point is the CPU, but I would think that if the CPU was bad or iffy, I wouldn't be seeing much more weirdness than this one crash(I'm using the system to type this msg).

Here's my system as it is configured now:

Dell XPS Studio 9100
Core I7 960 3.2GHz
AMD Radeon R7 370 2GB DDR5 ram
Thermaltake 600W power supply(replacement from stock 525W unit which failed about a year ago)
2TB HD
2 DVD-RW drives
1 USB 3.0 card in PCI slot


At this point, I've been throwing parts at this thing like a monkey flings poo(with about as much success), so any help you could give would be most appreciated.
 
Solution


That is most likely what's causing the issues. Those Thermaltake PSUs are not known to be quality units.

bono_john

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Jun 24, 2016
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Core temps appear to be under control. CPUID HWMonitor show temp currently at 48ish on all cores, CoreTemp a degree or two lower.

Running a stress test using OCCT all cores are at 80c with all four cores at 100% full clock rate.(3.33ghz--system is not overclocked)

PSU(Power Supply?) is a Thermaltake TR2-600NL2NC.

 

g-unit1111

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That is most likely what's causing the issues. Those Thermaltake PSUs are not known to be quality units.
 
Solution

bono_john

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Jun 24, 2016
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I just installed the EVGA PSU, and it fixed it. Also, the system now is much quieter than before. Under load, you'd hear a big whirring as fans spool up, etc. Now, under heavy load, you might hear the GPU fan spool up a bit, and that's it now. I also think the system is faster now than before, but that might be because now it isn't being throttled under load.

Now the question is, that probably the old MB and video card are probably still good. The old(bad) PSU is under warranty, so if I get some RAM, a case(Sacrifice my old XPS 400?) and a hard drive, I've got the makings of another pc.
 

g-unit1111

Titan
Moderator


It won't improve speed but it will improve overall system stability. So you should be good there.

Now the question is, that probably the old MB and video card are probably still good. The old(bad) PSU is under warranty, so if I get some RAM, a case(Sacrifice my old XPS 400?) and a hard drive, I've got the makings of another pc.

Yeah no reason to throw away perfectly good parts! I do that all the time.