Computer only detects 4 GB of ram but I have 8 GB installed.

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IShotLightning

IShotLightning

Reputable
Feb 6, 2016
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4,630
Hello I have a dell inspiron 660 and I have the default ram in there and I ran cpuid and it recognized one stick in single channel mode and the ram has never been pulled out or anything and my warranty has expired D:
 
Solution
smorizio
do this...power the desktop off. pull power from the wall for safety. open the case and pull both sticks of ram. put the ram back into both slots. make sure there no dust or bent pins. turn on the pc. see if with cpu-z both memory stick are read. if only one stick is swap memory slots. if there no change take one simm put it in each slots make sure it read same for the other stick of ram. if both sticks works it could be a mb or cpu memory controler failure. before you pull the mb. pick up a new set of ram. most 8g ddr3 ram is cheap. if you have a local computer store pick up a set try the new set if the error still there return the ram.
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smorizio

smorizio

Titan
Jan 22, 2010
30,984
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do this...power the desktop off. pull power from the wall for safety. open the case and pull both sticks of ram. put the ram back into both slots. make sure there no dust or bent pins. turn on the pc. see if with cpu-z both memory stick are read. if only one stick is swap memory slots. if there no change take one simm put it in each slots make sure it read same for the other stick of ram. if both sticks works it could be a mb or cpu memory controler failure. before you pull the mb. pick up a new set of ram. most 8g ddr3 ram is cheap. if you have a local computer store pick up a set try the new set if the error still there return the ram.
 
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Solution
IShotLightning

IShotLightning

Reputable
Feb 6, 2016
59
0
4,630


The are both working so I'm thanking its the mother board.
 
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