Signal loss, spikes, consistent and frequent. Cause?

shooby73

Honorable
Jun 25, 2016
20
0
10,520
I am living behind a house in a converted garage and using the landlord's wireless service from the second floor of his house. I have a windows 7 desktop (primary usage), an Xbox One as well as an Acer laptop(Win10), an iphone and ipad. My signal cuts out/weakens all the time. I know that recently, part of this is due to my new neighbors. As soon as they moved in and got their wireless running, my reception was crippled...but not all the time. I would say I have a 'clear' signal (where every device works) 30% of the time.

I have periods where my signal is 'working' and that means: when the desktop is having no issues (email, youtube and netflix work fine), the Xbox is unplayable online. Vise-versa, when I can't get my email to load and the internet is nearly dead on the desktop, the Xbox works really well.

Sometimes all devices can't connect, but when the desktop connects, they usually all have reception. I use the desktop as my bassline because it has Pingplotter and inSSIDer installed and I can see more of what is going on. The laptop also has these installed, and the results are very similar...but it is also dual band where my desktop is not and it is not always on, nor always at the house.

I just want to submit a couple pictures from Pingplotter to show what my signal looks like, and I hope someone might have a theory why it is so erratic. As I said, I know that surrounding signals are interfering, and the distance to the router is probably not helping. BUT: the pictures I am showing you are from the past few days when every computer I have is getting a good signal. I can watch videos and I can shoot people on my xbox. This is the signal at its best, but you can see there is almost a rhythmic spike in bad service. I'm just looking for ideas, thanks.

Troubleshooting: I have tried a directional antennae, but it didn't make any difference. I will be getting a bigger more powerful antennae for the house this week. It may reduce the size of the spikes, but I assume they will still be there. I have 2 different antennae for my desktop, by Rosewill and TP-Link. When the signal is bad, I switch them, but that doesn't change anything. When I play Xbox, I unplug the antennae from the desktop so it won't interfere. I have gone in the house and changed the direction of the router and signal to point right at me. I have gone into the router and changed settings to see if that improves anything(no).

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---interesting/frustrating additional info: Sometimes one of those spikes/loss of service is directly correlated to my usage of the internet. My comp will be online all day but when I get home, seconds after I start using the computer for email or whatever, i lose service. It's almost like I'm being instantly throttled, with 0 connectivity. If I right click and troubleshoot problems on the wireless icon in the lower right, the computer resets the antennae and it 'works' again, more often than not.
 

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