PArtition vanishes after restart and never appears back again.

RAJ-BHEL-HYD-IND

Commendable
Jun 25, 2016
20
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1,510
My PC's secondary partition vanishes all of sudden after a restart which was done manually as windows explorer hung up while opening the partition. After this the secondary partition never appears back again. The primary partition contains Windows 7 OS and all my Data is in the secondary partition. Tried to look for in disk management but it only shows the primary partition and my DVD drive, tried through command prompt, but in vain, BIOS shows my hard disk, but as you know it does not show its partitions. Tried installing various partition recovery software but they could not recover it. Please help...
 
Solution
The only firmware would have to come directly from Seagate.
But first, download and run SeaTools from Seagate
http://www.seagate.com/support/downloads/seatools/
This is their specific drive testing tool. See what that says.


Later, if you talk to them, only start with asking: "What is the specs of this particular hard drive?"
Don't go into firmware, or 'it used to be...'

Just..."This drive....what is it?"
Hi there RAJ-BHEL-HYD-IND,

Do you have two separate drives or two partitions on the same drive?
It is very unlikely to see one of your partitions under Disk Management while the other one is not present at all. Could you please provide a screenshot of Disk Management?

If we are talking about two separate, physical drives, then you can try attaching the problematic one with different cables to another SATA port.

Let me know how this goes,
D_Know_WD :)
 

RAJ-BHEL-HYD-IND

Commendable
Jun 25, 2016
20
0
1,510



Hi D_Know_WD,

Thank you for responding back, the two partitions are on the same hard drive. I have made only two partitions on a 500 GB drive, creating 75 GB for operating system and the rest for data. The second partition in which the data is there has vanished. I have even tried to reload Windows 7 through DVD where in we get the option of selecting and formatting the drive through "Custom" option and there also it shows only the 75 GB partition. I currently cannot provide the screen shot as I am replying through my office PC, but once I get back home I will do that.
 

RAJ-BHEL-HYD-IND

Commendable
Jun 25, 2016
20
0
1,510



Hi D_Know_WD,
Yes, one partion of 75 gb on which i installed Windows 7 and a small 100 mb system reserve partition and my DVD drive. No allocated space next to it. I am also a kind of wondering how can this happen on the same hard drive. Also i have been hearing sound from the very same internal hard drive, something like "tik tik tik" every one second as if drive is trying to start but some how it keeps failing. I have tried three recovery softwares but none of them suceeded in showing the lost partition, I will definitely try your link and update you.

Hi,
None of the software links show any other partion except for C:\ which is the 75GB partition, how will they recover any partion that they are not able to see for themselves.
 

RAJ-BHEL-HYD-IND

Commendable
Jun 25, 2016
20
0
1,510
Please...a screencap of your Disk Management window would help greatly.

Hi D_Know_WD and USAFet,

How do I insert screen shot into this, I tried copy and paste but it does not work. The "A" function is asking for URL, so how can I insert the image into the forum such that you can view it, kindly let me know.
 

USAFRet

Titan
Moderator

RAJ-BHEL-HYD-IND

Commendable
Jun 25, 2016
20
0
1,510
Hi D_Know_WD and USAFet,

Thank you for the help, I hope both of you will be able to open the file.


2hgfmro.jpg
 

RAJ-BHEL-HYD-IND

Commendable
Jun 25, 2016
20
0
1,510

USAFRet

Titan
Moderator


I'm seeing a Disk 0, physical size of 75GB. Which is the C partition.
Is there supposed to be something else on there?

 

RAJ-BHEL-HYD-IND

Commendable
Jun 25, 2016
20
0
1,510



Yes, there was supposed to be another partition which is D, and it contained about 200 GB of data, which vanished.
 

USAFRet

Titan
Moderator


A partition, or a whole other physical drive?
Because that Disk 0 appears to be a single 75GB drive.
 

RAJ-BHEL-HYD-IND

Commendable
Jun 25, 2016
20
0
1,510



It is just another partition on the same Disk 0, not another physical drive.
 

USAFRet

Titan
Moderator


Next up, show us a screencap of Device Manager, with the Disk Drives expanded.
 

RAJ-BHEL-HYD-IND

Commendable
Jun 25, 2016
20
0
1,510



Here is the screen shot of Device manager

http://i68.tinypic.com/acvt51.jpg
acvt51.jpg

 

RAJ-BHEL-HYD-IND

Commendable
Jun 25, 2016
20
0
1,510


I have installed the above said software and it too shows 80 GB only, but I have purchase time bill and it shows 500 GB and physically also it showed the same until June 25. Right now tinypic image upload is not functioning at my end, otherwise I would have uploaded both crystaldiskinfo screen shot as well as the bill.

 

USAFRet

Titan
Moderator


So we have 3 different applications, Disk Management, Device Manager, and CrystalDiskInfo...all showing this to be a Seagate Barracuda ST380011A, of 80GB.

Your purchase invoice labeling it to be a 500GB drive has nothing to do with what the actual physical drive is.

Either the shop where you bought it ripped you off, or the NewDriveFairy snuck in and swapped your 500GB drive out for the 80GB, or there is another, now disconnected/broken drive in there.
 

RAJ-BHEL-HYD-IND

Commendable
Jun 25, 2016
20
0
1,510




:) only the second one could have happen, because this hard drive is in use from 25 October 2013. I would provide the screenshot but tinypic is not functioning at my end. Will keep trying so you can have a look too at the physical drive picture.
 

USAFRet

Titan
Moderator


http://imgur.com/ also works for screenshots.