Fast Internet Speed, but Issues With High Ping! Help

clark5231998

Reputable
May 28, 2015
4
0
4,510
Hey there! So I just moved into another house and I have been having problems with my internet. Browsing the web is fine, and all. However, when gaming, my ping is super high. I can't even play because I get kicked for high ping. I am wired and right next to the router, so this is something I wasn't expecting. So far, I tested on 3 different games, Battlefield 4, The Division, and Rainbow Six: Siege. One thing that did change when I moved is instead of 25Mbps, we changed to 15Mbps, which I don't think should matter since 15 is still pretty good, I think.

Speedtest:
5431993810.png


Pingtest:
147753275.png


I tried observing my ping towards google.com (8.8.8.8) via cmd.exe and left it running and played and (even when I'm not) my ping would go from 60ms to about 1500-2000ms.

Pictures of 8.8.8.8 pinging:
http://imgur.com/a/uMBIh

I was also pinging my router at the same time to see if it was it, but it was always >=1ms, so that can't be it. Anyways, I think that's all the info I got. Any help is greatly appreciated. Thanks in advance! :)