Display port adapter to hdmi not working 4k TV

bartucca

Commendable
Jun 26, 2016
1
0
1,510
Hi everyone and thanks for looking at my question. I am running windows 10 64 and upgraded from a fresh install of windows 7 64 and had the same problem.

R9 390 Displayport -> CLub3D Displayport adapter -> working HDMI chord -> LG49UHD6100 4k TV

It will not recognize this input and when I switch back to just HDMI I see the following messages from the AMD Radeon control panel:

1 - the system detected a link failure
2 - the system has detected a problem between your computer and the Displayport

System works fine through HDMI but only 4k @ 30Hz which is why I bought the Club3D adapter as it was listed as the only way to get 4k @ 60 Hz.

I have searched the forums and set my computer power to high performance and disabled the non-AMD audio drivers. Please halp I work 2 hard not 2 play HL2 and others in 4k @ 60 Hz!
 
Solution
I had a similar issue. Just email Club3d and they will send you a firmware update and should fix your issue. Contact them at Support@club-3d.com.